Fix BART (Official) errors on iphone

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21 problems reported in the past 24 hours

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UI
Trip planner requires unnecessary address input

🛠️ Use saved locations. Instead of entering addresses each time, save your frequently used locations in... show fix »
Confusing station selection process

🛠️ Familiarize yourself with the station list. Spend some time exploring the station selection feature... show fix »
Lack of intuitive navigation for first-time users

🛠️ Utilize the help section. Explore the app's help or tutorial section to get familiar with its featur... show fix »
Limited trip planning options compared to competitors

🛠️ Explore third-party apps. Consider using other transit apps that may offer more comprehensive trip p... show fix »
 
Notifications
No notifications for delays or station closures

🛠️ Enable push notifications in the app settings. Go to Settings > Notifications and ensure that notifi... show fix »
 
Support
Hazards reporting lacks confirmation or replies

🛠️ Document your reports. Keep a record of the hazards you report, including date and time, to follow u... show fix »
Dirty and unsafe conditions reported

🛠️ Report issues through the app. Use the app's reporting feature to notify BART of any cleanliness or... show fix »
Escalator repairs are delayed

🛠️ Use alternative routes. If escalators are out of service, plan to use stairs or elevators where avai... show fix »
 
Payments
Parking payment process is cumbersome

🛠️ Familiarize yourself with the payment options. Review the payment methods available in the app and a... show fix »
Parking citations due to reserved spot confusion

🛠️ Review parking signage carefully. Always check the posted signs at the parking facility to understan... show fix »
 
Permissions
Location access prompts appear despite settings

🛠️ Check your device's location settings. Go to Settings > Privacy > Location Services and ensure that... show fix »
 
Customization
Limited favorite stations feature

🛠️ Manually add favorite stations. If the app allows, add your most-used stations to a favorites list f... show fix »
 
Accessibility
Accessibility issues for visually impaired users

🛠️ Explore VoiceOver settings. If you are visually impaired, enable VoiceOver in your iPhone settings t... show fix »
 
Syncing
Inaccurate ETA updates

🛠️ Check for app updates. Ensure that you are using the latest version of the app, as updates often fix... show fix »
 
Settings
App does not convert to local time zone

🛠️ Manually adjust your device's time zone settings. Go to Settings > General > Date & Time and ensure... show fix »
 
Compatibility
Poor integration with Clipper card for parking

🛠️ Link your Clipper card in the app. Ensure that your Clipper card is properly linked to the BART app... show fix »
App feels non-native on iOS

🛠️ Adjust app settings. Explore the app settings to customize the interface to your liking, which may i... show fix »
Inconsistent user experience across devices

🛠️ Ensure app is updated on all devices. Make sure that the BART app is updated to the latest version o... show fix »
 
Network
Frequent train cancellations

🛠️ Check the service alerts section. Regularly monitor the service alerts in the app for updates on tra... show fix »
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 Contact Support
Developer:
San Francisco Bay Area Rapid Transit District
Email:
  https://www.bart.gov/siteinfo/contact
Terms/Privacy:
⚔️ https://www.bart.gov/siteinfo/bart-app-privacy
 Switch to these Alternatives:
Clipper Card
Caltrain Mobile
MuniMobile
AC Transit (Official)
BART Watch
SF Muni Buses
GIG Car Share
Cruise - Driverless Rides
CA DMV Wallet
TripShot

 Private Data BART (Official) collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
90.6%

Negative experience
6.3%

Neutral
3.0%

~ from our NLP analysis of 16,458 combined software ratings.