fix problems on Square [iphone]

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Square: Retail Point of Sale
Info:
company: Block, Inc.
: https://squareup.com/help/us/en/article/5776-get-started-with-square-for-retail
: squareup.com
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UI issue

Discount application process is cumbersome

Fix: 1. When at the checkout screen, tap on 'Discounts'. 2. Create a discount by selecting 'Create Discount' and fill in the details. 3. Save the... ⇲

Checkout screen redesign is confusing

Fix: 1. Familiarize yourself with the new layout by exploring each section of the checkout screen. 2. Use the 'Help' section within the app to un... ⇲

Inventory page snaps back to top

Fix: 1. Try scrolling down to the desired section and then tapping on a different tab (like 'Sales') and returning to 'Inventory'. This may help... ⇲
 
Bugs issue

No SKU listed when scanning items

Fix: 1. Ensure that each item in your inventory has a SKU assigned. Go to the Square Dashboard, select 'Items', and edit each item to add a SKU i... ⇲

Barcode scanning fails for some items

Fix: 1. Ensure that the barcode is clear and not damaged. 2. Check if the item is correctly entered in your inventory with the right barcode. 3.... ⇲

Scanner fails to scan items in cart

Fix: 1. Ensure that the scanner is properly connected to your device. 2. Check the battery level of the scanner and replace it if necessary. 3. R... ⇲

Cannot add vendors when creating new items

Fix: 1. Go to the Square Dashboard on your computer. 2. Navigate to 'Items' and select 'Vendors'. 3. Click 'Add Vendor' and fill in the necessary... ⇲

GTIN validation is broken

Fix: 1. Double-check the GTIN format you are entering to ensure it meets the required standards. 2. If you are using a barcode scanner, ensure it... ⇲

Reports do not meet user needs

Fix: 1. Explore the reporting features in the Square Dashboard to customize reports according to your needs. 2. Use filters and date ranges to ge... ⇲
 
Support issue

Customer service is difficult to reach

Fix: 1. Use the in-app help feature to access FAQs and troubleshooting guides. 2. Check the Square website for live chat options or community for... ⇲
 
Account issue

Bank account keeps unlinking

Fix: 1. Go to the Square app, navigate to 'Settings', and select 'Bank Account'. 2. Re-link your bank account by entering your banking details ag... ⇲

Account deactivation without clear reason

Fix: 1. Review the terms of service to ensure compliance. 2. Check your email for any notifications from Square regarding the deactivation. 3. If... ⇲
 
Customization issue

Limited to selecting 250 items for inventory

Fix: 1. Organize your inventory by categorizing items into groups. 2. Use the search function to quickly find items instead of scrolling through... ⇲
 
Downloads issue

Invoice download function is broken

Fix: 1. Ensure that you are using the latest version of the app. 2. Try logging out and back into the app, then attempt to download the invoice a... ⇲
 
Glitches issue

Square is glitchy on iPad

Fix: 1. Ensure your iPad is updated to the latest iOS version. 2. Close all other apps running in the background to free up resources. 3. Uninsta... ⇲
 
Compatibility issue

Poor integration with QuickBooks

Fix: 1. Ensure that both Square and QuickBooks are updated to their latest versions. 2. Reconnect the integration by going to the Square Dashboar... ⇲
 
Payments issue

No ability to take deposits on special orders

Fix: 1. Create a separate item for the deposit amount and sell it at checkout. 2. Clearly communicate to customers that this is a deposit for the... ⇲
 
Updates issue

Frequent updates disrupt user experience

Fix: 1. Check for update notifications and schedule updates during off-peak hours to minimize disruption. 2. Familiarize yourself with the update... ⇲
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 what users are saying
Good experience
93.5%

Bad experience
3.9%

Neutral
2.6%

~ from our NLP analysis of 11,849 combined software ratings.

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 Private Data Square collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data