fix problems on Truffel [iphone]

—— Run into issues on Truffel? Get help pending when official support gets back to you!

Truffel

Info:

company: Niantic, Inc.

: https://niantic.helpshift.com/hc/en/49-truffel/

: truffel.com

Chat with our AI-based Truffel Support

🛠️ Common Truffel Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Truffel is confusing to use

Fix: Take some time to explore the app's interface. Familiarize yourself with the main features by tapping on different sections and observing wh... ⇲

Laggy performance

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲

Search issue

Bad search tool

Fix: Try using specific keywords or phrases when searching within the app. If the search tool is not yielding good results, consider using altern... ⇲

UI issue

Difficult to navigate

Fix: Create a mental map of the app's layout. Spend some time clicking through the main sections to understand where everything is located. You c... ⇲

Not clear how to use the app

Fix: Look for an onboarding tutorial when you first open the app. If you missed it, try uninstalling and reinstalling the app to see if it prompt... ⇲

Learning curve is steep

Fix: Dedicate a specific time each day to explore the app and practice using its features. Consistent use can help you become more familiar with... ⇲

Customization issue

No ability to filter by location

Fix: If the app does not currently support location filtering, consider using external tools or apps that can help you find content based on loca... ⇲

Links issue

Link to join waitlist redirects to recruitment page

Fix: Try accessing the link from a different browser or device to see if the issue persists. Sometimes, browser settings or cache can cause redir... ⇲

Content issue

Reposts TikToks and reels without original content

Fix: If you prefer original content, consider following the creators directly on their platforms (like TikTok or Instagram) instead of relying on... ⇲

Ads issue

Truffel wants users to work for them

Fix: If the app requires user-generated content or participation, consider setting aside a specific time to engage with the app actively. This ca... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

68.9%

Bad experience

26.7%

Neutral

4.4%

~ from our NLP analysis of 45 combined software ratings.

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Private Data Truffel collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics