fix problems on Trezor Suite Lite [iphone]

—— Run into issues on Trezor Suite Lite? Get help pending when official support gets back to you!

Trezor Suite Lite

Info:

company: Trezor Company s.r.o.

: https://trezor.io/support

: trezor.io

Chat with our AI-based Trezor Suite Lite Support

🛠️ Common Trezor Suite Lite Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited support for altcoins

Fix: Check the official Trezor website or community forums for updates on supported altcoins. If your desired altcoin is not supported, consider... ⇲

Incorrect balance reporting on main screen

Fix: Try refreshing the app or logging out and back in to see if the balance updates correctly. Ensure that your internet connection is stable du... ⇲

Bugs issue

Cannot send crypto from mobile app

Fix: Use the desktop version of Trezor Suite to send crypto until the mobile app supports this feature. Connect your Trezor device to your comput... ⇲

UI issue

Only displays one address balance

Fix: Manually check other addresses by navigating to the address management section of the app. Ensure you have added all relevant addresses to y... ⇲

No staking visibility for ETH

Fix: Use a dedicated staking platform or wallet that supports Ethereum staking to monitor your staking rewards and status. OR Check for update... ⇲

Support issue

Missing support for ERC20 tokens

Fix: Use a different wallet that supports ERC20 tokens for transactions and management. Wallets like MetaMask or MyEtherWallet can be good altern... ⇲

Lack of Solana support

Fix: Consider using a different wallet that supports Solana, such as Phantom or Sollet, for managing your Solana assets. OR Stay updated with... ⇲

Security issue

No password protection for transactions

Fix: Enable any available security features within the app, such as two-factor authentication (2FA) or PIN codes, to enhance security during tran... ⇲

Security concerns with user information

Fix: Review the app's privacy policy and security features to understand how your information is protected. Ensure you are using the latest versi... ⇲

Syncing issue

Inconsistent balance with desktop app

Fix: Ensure both the mobile and desktop apps are updated to the latest version to minimize discrepancies. Sync both apps by logging out and back... ⇲

Freezing issue

Trezor Suite Lite locks up after loading a wallet

Fix: Force close the app and restart it. If the issue continues, try uninstalling and reinstalling the app to clear any corrupted data. OR Che... ⇲

Network issue

No proactive warning for VPN issues

Fix: Manually check your VPN connection before using the app to ensure it is functioning correctly. Disable the VPN if you encounter issues with... ⇲

Compatibility issue

No iPad version available

Fix: Use the iPhone version of the app on your iPad, as it may still function in compatibility mode. You can download it from the App Store on yo... ⇲

No Bluetooth support for iOS

Fix: Use a USB connection to connect your Trezor device to your iPhone if you need to access it on mobile. This may require an adapter depending... ⇲

Limited functionality compared to Ledger Live

Fix: Familiarize yourself with the features available in Trezor Suite Lite and utilize them to their fullest. Consider using both wallets for the... ⇲

Customization issue

Date format cannot be changed

Fix: Check your device's regional settings to see if changing the date format there affects the app's display. Sometimes, apps inherit settings f... ⇲

Account issue

No multi-account support

Fix: Create separate wallets for different accounts within the app, if possible, to manage multiple accounts effectively. OR Use the desktop v... ⇲

Features issue

Trezor Suite Lite does not track market performance

Fix: Use a third-party app or website to track market performance of your assets. Apps like Blockfolio or CoinMarketCap can provide comprehensive... ⇲