fix problems on Jeeny [iphone]

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—— Run into issues on Jeeny? Get help pending when official support gets back to you!

Jeeny - Drive and earn money
Info:
company: Jeeny
: https://jeeny.me/en/contact_us
Chat with our AI-based Jeeny Support
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Customization issue

lack of important features

Fix: 1. Check for Updates: Regularly check the app store for updates, as new features may be added in future releases. 2. Use Alternative Apps:... ⇲
 
Updates issue

malicious and annoying updates

Fix: 1. Disable Automatic Updates: Go to Settings > App Store and toggle off 'App Updates'. This way, you can manually choose when to update the... ⇲

no updates to match competitors

Fix: 1. Stay Informed: Regularly check the app store for updates and new features. 2. Use Alternative Apps: If Jeeny does not meet your needs, c... ⇲
 
Slow issue

slow request processing

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if performance impro... ⇲
 
Payments issue

inaccurate pricing

Fix: 1. Verify Rates: Before confirming a ride, check the estimated fare displayed in the app. If it seems off, consider using another app for co... ⇲

no clear payment options

Fix: 1. Explore Payment Settings: Go to the app's settings and look for a payment or wallet section. Ensure you have added a payment method and c... ⇲

low earnings per ride

Fix: 1. Optimize Your Schedule: Drive during peak hours or events when demand is higher to increase your earnings. 2. Check for Promotions: Look... ⇲
 
Registration issue

verification code issues

Fix: 1. Check Network Connection: Ensure you have a good network connection to receive SMS. If not, switch to Wi-Fi or move to an area with bette... ⇲
 
Login issue

Jeeny does not save user sessions

Fix: 1. Check App Settings: Look for any settings related to session management or login preferences in the app. Ensure that any options to save... ⇲
 
Freezing issue

Jeeny freezes during peak hours

Fix: 1. Avoid Peak Times: If possible, try to use the app during non-peak hours when demand is lower. 2. Close Other Apps: Ensure that other app... ⇲
 
Bugs issue

inconsistent ride requests

Fix: 1. Check Location Settings: Ensure that your location services are enabled for the Jeeny app. Go to Settings > Privacy > Location Services a... ⇲
 
Network issue

location issues causing ride cancellations

Fix: 1. Verify Your Location: Before accepting a ride, double-check that your location is accurate in the app. 2. Update Location Settings: Ensu... ⇲
 
Loading issue

Jeeny fails to load or update

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if performance impro... ⇲
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 what users are saying
Good experience
83.4%

Bad experience
14.5%

Neutral
2.1%

~ from our NLP analysis of 2,887 combined software ratings.

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 Private Data Jeeny collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics