—— Run into issues on First Atlantic ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if your bank offers online banking through their website. If so, you may be able to transfer funds between accounts using a web browse... ⇲
Fix: Visit your bank's website or contact customer service to inquire if they plan to implement mobile check deposit in the future. In the meanti... ⇲
Fix: Manually change your password by logging into the mobile banking app. Go to the settings or profile section, find the password change option... ⇲
Fix: Review your account balance and ensure you have sufficient funds before attempting to change the automatic transfer settings. If necessary,... ⇲
Fix: Ensure you have all the necessary information for the payee, such as their name, address, and account number. Double-check for any typos or... ⇲
Fix: Check if your bank allows peer-to-peer payment services like Zelle or Venmo, which can facilitate transfers to other account holders without... ⇲
Fix: Check your bank's policy on third-party checks. If they do not allow mobile deposits for these types of checks, you will need to deposit the... ⇲
Fix: Check your notification settings in the app and on your device. Ensure that notifications are enabled for the First Atlantic Mobile Banking... ⇲
Fix: Ensure you are in a well-lit area when taking pictures of the check. Use a flat surface and hold the camera steady to avoid blurriness. Foll... ⇲
Fix: Try using the bank's website to find branch and ATM locations if the app's locator service is not working. This may provide more accurate re... ⇲
Fix: Check if your bank offers paperless statements as an alternative. This may involve opting into electronic statements that could be free of c... ⇲
Fix: Explore the bank's website for additional features that may not be available in the mobile app. You can perform more complex transactions or... ⇲
Fix: Review the app's settings and features to ensure you are utilizing all available options. Sometimes, features may be hidden in menus or requ... ⇲