fix problems on AscentConnect [iphone]

—— Run into issues on AscentConnect? Get help pending when official support gets back to you!

AscentConnect

Info:

company: Ascent Funding, LLC

: https://www.ascentfunding.com/contact/

: www.ascentfunding.com

Chat with our AI-based AscentConnect Support

🛠️ Common AscentConnect Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Difficult to navigate

Fix: Take some time to familiarize yourself with the app's layout. Start by exploring each section of the app to understand where different featu... ⇲

Lacks visualizations and graphs

Fix: Use external tools or apps that can help you visualize your data. For example, you can export your loan information and input it into a spre... ⇲

UI issue

Loan information not displayed in app

Fix: Ensure that your account is properly linked and that you have provided all necessary permissions for the app to access your loan information... ⇲

Account issue

Account deletion process is unclear

Fix: Look for an account settings or privacy section within the app. Often, account deletion options are found there. If you find it, follow the... ⇲

Payments issue

Payment input process is cumbersome

Fix: Create a checklist of the required information before starting the payment process. This can help streamline the input process and ensure yo... ⇲

Late payment issues due to app errors

Fix: Set up reminders for payment due dates outside of the app, such as using your phone's calendar or a reminder app, to ensure you don't miss p... ⇲

Payments not reflecting correctly

Fix: Check your transaction history within the app to ensure that the payment was processed. If it shows as processed but is not reflecting corre... ⇲

High fees for logging in

Fix: Review the app's pricing structure to understand why these fees are being charged. If possible, consider switching to a different payment me... ⇲

Face recognition feature often fails

Fix: Ensure that your face is well-lit and that the camera lens is clean. Sometimes, poor lighting or a dirty lens can affect the performance of... ⇲

Glitches issue

Glitches in app functionality

Fix: Try closing the app completely and then reopening it. This can help clear temporary glitches that may be affecting functionality. OR Chec... ⇲

Permissions issue

Limited access to information

Fix: Explore all sections of the app thoroughly to ensure you are not missing any information. Sometimes, information is located in less obvious... ⇲

Support issue

Customer service unhelpful with payment issues

Fix: Document your payment issues clearly, including dates, amounts, and any error messages. This can help you present your case more effectively... ⇲