fix problems on 7 17 CU [iphone]

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—— Run into issues on 7 17 CU ? Get help pending when official support gets back to you!

7 17 CU Mobile Banking
Info:
company: Seven Seventeen Credit Union
: http://www.717cu.com
: www.717cu.com
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Freezing issue

7 17 CU locks up after update

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the CU Mobile Banking app... ⇲
 
UI issue

Complicated user interface

Fix: Take some time to explore the app's features and settings. Familiarize yourself with the layout and where key functions are located. You can... ⇲

Inability to see loan payoff amounts and interest rates

Fix: Navigate to the loans section of the app and look for any options or tabs that might display loan details. If this information is not availa... ⇲
 
Login issue

Touch ID problems

Fix: Go to Settings > Touch ID & Passcode and ensure that the CU Mobile Banking app is enabled for Touch ID. If it is already enabled, try disabl... ⇲
 
Account issue

Unable to connect certain accounts

Fix: Double-check that you are entering the correct login credentials for the accounts you are trying to connect. Ensure that there are no typos... ⇲
 
Security issue

No option to lock cards

Fix: Check the app settings to see if there is a card management section. Some banks have a feature to temporarily lock or unlock cards within th... ⇲
 
Customization issue

Missing dark mode

Fix: Check if your iPhone is set to dark mode by going to Settings > Display & Brightness and selecting 'Dark'. If the app does not support dark... ⇲
 
Bugs issue

Cash back alert bug

Fix: Check the app settings to ensure that notifications for cash back alerts are enabled. Go to Settings > Notifications > CU Mobile Banking and... ⇲
 
Loading issue

Loading times are slow

Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage and check if you need to free up space... ⇲
 
Updates issue

Widget missing after iOS update

Fix: Check if the widget is still available by swiping right on your home screen to access the widget screen. Scroll to the bottom and tap 'Edit'... ⇲
 
Search issue

Can't find member ID and suffix easily

Fix: Check the account settings or profile section of the app where your account details are usually listed. If you cannot find it, consider writ... ⇲
 
Payments issue

Removed option to pay extra to principal in one transaction

Fix: Check the loan payment section of the app to see if there are any new options or settings that allow you to make additional payments. Someti... ⇲
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 what users are saying
Good experience
96.6%

Bad experience
1.7%

Neutral
1.7%

~ from our NLP analysis of 5,838 combined software ratings.

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 Private Data 7 17 CU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location