fix problems on CoinJar [iphone]

—— Run into issues on CoinJar? Get help pending when official support gets back to you!

CoinJar: Buy Bitcoin Instantly

Info:

company: CoinJar Pty Ltd

: https://support.coinjar.com

: www.coinjar.com

Chat with our AI-based CoinJar Support

🛠️ Common CoinJar Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

CoinJar freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhone X and later) to view all open apps. Swipe u... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by trying to load other apps or... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Make sure you are using the latest version of CoinJar. Go to the App Store, tap on your profile icon, and check for updat... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: If CoinJar allows for any content to be downloaded for offline access, make sure to download it while y... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if CoinJar has a help or FAQ section within the app. This can provide immediate answers to common questions wi... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > CoinJar and ensure that notifications are enabled. Adjust the settings to a... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's layout and features. Look for any tutorials or guides within the a... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings to see if there are any customization options available that you may have overlooked. Sometimes,... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for CoinJar. This can help reduce battery... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum system requirements for CoinJar. If your device is outdated, consider upd... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.2%

Bad experience

22.8%

Neutral

2.0%

~ from our NLP analysis of 101 combined software ratings.

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Private Data CoinJar collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
- Usage Data
- Diagnostics