fix problems on Kinvo [iphone]

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—— Run into issues on Kinvo? Get help pending when official support gets back to you!

Kinvo: otimize investimentos
Info:
company: EVEREST.TI
: http://suporte.kinvo.com.br
: www.kinvo.com.br
Chat with our AI-based Kinvo Support
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Loading issue

Frequent loading issues

Fix: Check your internet connection. If you are on Wi-Fi, try switching to mobile data or vice versa. A weak connection can cause loading issues.... ⇲
 
Syncing issue

Inaccurate asset synchronization

Fix: Check if there are any updates available for the Kinvo app in the App Store. Keeping the app updated can resolve synchronization issues. Aft... ⇲
 
Bugs issue

Bugs in account management

Fix: Log out of your account and then log back in. This can sometimes resolve temporary bugs. To log out, go to the account settings within the a... ⇲

Kinvo does not consolidate portfolio correctly

Fix: Review your asset entries to ensure they are correctly categorized. Sometimes, incorrect categorization can lead to consolidation issues. Ad... ⇲
 
Crashes issue

Kinvo crashes during premium subscription

Fix: Ensure that your subscription is active and that you have a stable internet connection. If the app crashes, try restarting your iPhone and t... ⇲
 
Compatibility issue

Limited asset type recognition

Fix: Check the app's settings to see if there are options to add or recognize more asset types. If available, follow the prompts to add the asset... ⇲
 
Features issue

No manual entry for certain asset earnings

Fix: Look for a feature in the app that allows you to add notes or comments on your assets. This can serve as a workaround for tracking earnings... ⇲

No option to set financial goals

Fix: Check if there is a feature for tracking goals in the app. If not, consider using a separate app designed for financial goal setting while c... ⇲
 
UI issue

Confusing interface

Fix: Take some time to explore the app's features and settings. Familiarizing yourself with the layout can help reduce confusion. You can also ch... ⇲

Kinvo is not user-friendly

Fix: Take time to explore the app's features and settings. Familiarizing yourself with the layout can help improve your experience. Look for any... ⇲
 
Customization issue

Lack of customization for notifications

Fix: Go to the app's settings and look for the 'Notifications' section. Here, you may find options to customize the types of notifications you re... ⇲

No dark mode option

Fix: Check your iPhone's settings to see if enabling 'Dark Mode' at the system level affects the app. Go to 'Settings' > 'Display & Brightness' a... ⇲
 
Support issue

Poor customer support response

Fix: Check the app for any FAQ or help section that may provide answers to common issues. This can often resolve problems without needing to cont... ⇲

Automatic responses from support without resolution

Fix: If you receive an automatic response, reply to it with specific details about your issue to prompt a more personalized response from support... ⇲
 
Network issue

Inability to connect with banks and brokers

Fix: Check the app's settings to ensure that you have entered your bank and broker information correctly. Look for any specific instructions on h... ⇲
 
Updates issue

Kinvo shows outdated or incorrect asset information

Fix: Try refreshing the asset data by pulling down on the main screen of the app. This can trigger a new data fetch and update the information di... ⇲

Kinvo does not update information timely

Fix: Ensure that you have a stable internet connection, as poor connectivity can delay updates. If necessary, switch between Wi-Fi and mobile dat... ⇲
 
Search issue

Difficulties in searching for funds

Fix: Use specific keywords or fund names when searching within the app. This can help narrow down the results and make it easier to find what you... ⇲
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 what users are saying
Good experience
89.3%

Bad experience
7.9%

Neutral
2.8%

~ from our NLP analysis of 391 combined software ratings.

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 Private Data Kinvo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Plano Premium Anual: $34.99 Assinatura com renovação anual automática