fix problems on Plantum [iphone]

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—— Run into issues on Plantum? Get help pending when official support gets back to you!

Plantum - AI Plant Identifier
Info:
company: AIBY
: https://aiby.mobi/myplantum_ios/support/
: aiby.com
Chat with our AI-based Plantum Support
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Payments issue

High subscription cost

Fix: Evaluate your usage of the app. If you find that you are not using it frequently enough to justify the cost, consider canceling the subscrip... ⇲
 
Bugs issue

Poor diagnostic feature

Fix: When diagnosing plant issues, provide as much detail as possible about the symptoms you observe. This may help the app give more accurate su... ⇲

Lack of detailed care instructions for some plants

Fix: For plants that lack detailed care instructions in the app, search for care guides online or in plant care books. Websites like gardening fo... ⇲

Limited plant species recognition

Fix: To improve recognition, ensure that you are using high-quality images. If the app struggles with certain species, consider using additional... ⇲

Limited information on succulents

Fix: For more detailed care information on succulents, refer to specialized succulent care websites or books that focus on these plants. This can... ⇲

Overly simplistic advice

Fix: If the advice provided by the app is too basic, seek out additional resources such as gardening books, online courses, or expert blogs that... ⇲
 
Freezing issue

Plantum freezes or errors during use

Fix: Try closing the app completely and restarting it. If the problem persists, check for updates in the App Store and install any available upda... ⇲
 
Syncing issue

Inability to sync between devices

Fix: Ensure that you are logged into the same account on both devices. Check the app settings to see if there is an option to enable syncing or b... ⇲
 
Customization issue

No option for progress tracking

Fix: Create a simple spreadsheet or use a note-taking app to track your plant care activities, such as watering schedules, fertilization, and gro... ⇲

No disease journal feature

Fix: Create a personal disease journal using a note-taking app or a physical notebook. Document any symptoms, treatments, and outcomes for your p... ⇲

No categories for common weeds or wild herbs

Fix: Consider using a separate app or resource that specializes in weed identification and management. This can help you better understand and ma... ⇲
 
UI issue

Confusing user interface

Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the interface can help reduce confusion. Look for any t... ⇲
 
Notifications issue

Inconsistent reminder functionality

Fix: Check the app settings to ensure that notifications are enabled. If reminders are not working, try resetting the reminder settings and re-en... ⇲
 
Support issue

Lack of response from customer support

Fix: Check the app's FAQ or help section for common issues and solutions. Many times, you can find answers without needing to contact support.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.1%

Bad experience
7.5%

Neutral
3.4%

~ from our NLP analysis of 107,491 combined software ratings.

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 Private Data Plantum collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • User Content
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Plant Identification: $6.99 Get full access to all Plantum features
  2. Plant Identification: $59.99 Full access to plant & animal identification
  3. Premium membership (1 month): $5.99 Full access to your plant care guide!
  4. Plant Identifier: $29.99 Get yearly access to everything we offer!
  5. Plantum PRO: $39.99 Get full access to all premium features
  6. Premium: $19.99 Get full access
  7. Premium: $1.99 Get full access
  8. Plantum PRO: $7.99 Get full access to all premium features
  9. Plantum PRO: $34.99 Get full access to all premium features
  10. Premium: $6.99 Get full access