fix problems on WCVB NewsCenter 5 [iphone]

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—— Run into issues on WCVB NewsCenter 5? Get help pending when official support gets back to you!

WCVB NewsCenter 5 - Boston
Info:
company: Hearst Television
: http://www.wcvb.com/contact
: www.wcvb.com
Chat with our AI-based WCVB NewsCenter 5 Support
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Ads issue

Too many ads

Fix: 1. Look for any settings within the app that allow you to customize your ad preferences or limit the number of ads shown. 2. Consider using... ⇲

Ads block content

Fix: 1. Try rotating your device to landscape mode, which may help in viewing content that is blocked by ads. 2. If the ads are persistent, try c... ⇲

Repeated ads during sessions

Fix: 1. If you notice repeated ads, try closing the app and reopening it to reset the ad cycle. 2. Consider using the app at different times of t... ⇲

Ads play before every video

Fix: 1. If possible, try to watch videos during times when you can tolerate the ads, or use the app in a setting where you can mute the ads. 2. C... ⇲
 
UI issue

WCVB NewsCenter 5 navigation issues

Fix: 1. Familiarize yourself with the app layout by exploring the different sections. Use the home button to return to the main screen if you get... ⇲

Difficulty returning to previous scroll position

Fix: 1. Use the bookmarks feature, if available, to save articles you want to return to later. 2. Try taking notes of the section you were in bef... ⇲
 
Slow issue

Slow app performance

Fix: 1. Close any other apps running in the background to free up memory. Double-tap the home button and swipe up on apps you are not using. 2. R... ⇲
 
Notifications issue

Irrelevant push notifications

Fix: 1. Go to Settings > Notifications > WCVB NewsCenter 5 and customize your notification preferences. You can turn off notifications or select... ⇲
 
Bugs issue

Typos and grammatical errors in articles

Fix: 1. If you notice typos, consider taking a screenshot and keeping a record of them. 2. You can also check if there is a feedback option in th... ⇲
 
Updates issue

Same stories persist for too long

Fix: 1. Regularly refresh the app to see if new stories are added. Pull down on the news feed to refresh. 2. Check the app settings to see if the... ⇲
 
Customization issue

Lack of local news coverage

Fix: 1. Check the app settings to ensure your location services are enabled, which may help tailor the news to your area. 2. Explore the app's lo... ⇲

Limited wind data in weather forecasts

Fix: 1. Check the app settings to see if there are options to customize your weather data preferences. 2. Use alternative weather apps that provi... ⇲
 
Audio issue

Loud ads disturb quiet environments

Fix: 1. Mute your device or lower the volume before opening the app to avoid loud ads. 2. Use headphones to minimize the disturbance caused by lo... ⇲
 
Support issue

No response to bug reports

Fix: 1. Keep a record of the bugs you encounter and try to replicate them consistently. This can help you identify patterns. 2. Regularly check f... ⇲
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 what users are saying
Good experience
88.4%

Bad experience
6.4%

Neutral
5.2%

~ from our NLP analysis of 12,031 combined software ratings.

 Switch to these Alternatives:
Boston 25 News | Live TV Video
7 News HD - Boston News Source
NBC10 Boston: News & Weather
The Boston Globe
necn: New England Local News
The Boston Globe ePaper
WBUR
Boston Herald
Cape Cod Times, Hyannis, Mass.
Boston Herald E-Edition

 Private Data WCVB NewsCenter 5 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics