—— Run into issues on Choice? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Understand how limit orders work. A limit order allows you to set a specific price at which you want to buy or sell an asset. If you want to... ⇲
Fix: Familiarize yourself with the app's layout. Spend some time exploring all the features and options available. Sometimes, a lack of familiari... ⇲
Fix: Regularly monitor your account balance and transaction history to ensure you are aware of your available funds. Set up alerts for low balanc... ⇲
Fix: Keep a record of all deposit transactions, including dates and amounts. If a deposit does not appear, check your transaction history for any... ⇲
Fix: Refresh your holdings page by pulling down to refresh or navigating away and back to the holdings section. Sometimes, the app may not update... ⇲
Fix: Before attempting a withdrawal, ensure that you have completed all necessary verification steps in the app. This may include identity verifi... ⇲
Fix: Ensure that you have met all withdrawal requirements, such as minimum balance or verification steps. Check the app for any notifications reg... ⇲
Fix: Explore the app's settings to see what account management options are available. Familiarize yourself with the features that allow you to ma... ⇲
Fix: Review the terms of service to understand the fee structure. If the fee is unavoidable, consider adjusting your investment strategy to ensur... ⇲
Fix: Review the app's settings or account information section for a breakdown of fees. Some apps provide detailed fee structures in their help or... ⇲
Fix: Review the app's terms and conditions to identify any potential hidden fees. Look for sections specifically discussing custody and managemen... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the app, and check for updates. Developers often rele... ⇲
Fix: Change your password immediately and enable two-factor authentication if available. This adds an extra layer of security to your account.... ⇲
Fix: Utilize any available self-help resources within the app, such as FAQs or community forums, to find answers to common questions. OR If yo... ⇲
Fix: Clear the app's cache if the option is available in your device settings. This can help resolve performance issues and errors. OR Ensure... ⇲
Fix: Take the time to read through the promotional terms carefully. Look for key points such as eligibility, duration, and any requirements to qu... ⇲