—— Run into issues on Hubspace? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the issue p... ⇲
Fix: Navigate to the schedule section in the app. If you see a schedule you want to delete, tap on it to open the details, and look for a delete... ⇲
Fix: Check if there are any updates available for the app in the App Store. Sometimes, new features are added in updates. If the feature is still... ⇲
Fix: Explore the settings for sunset/sunrise scheduling to see if there are options to adjust the timing. If the app allows for adjustments, set... ⇲
Fix: Check the app settings to see if there is a 'Group Devices' option. If not, you may need to control devices individually until a grouping fe... ⇲
Fix: Check for any updates in the app that may have added this feature. If it is still unavailable, consider manually adjusting the timer setting... ⇲
Fix: Explore the notification settings within the app to see if there are any options to customize alerts. If options are limited, check your iPh... ⇲
Fix: Check if there is a 'Scenes' or 'Groups' feature in the app that allows you to control multiple lights together. If not, control them indivi... ⇲
Fix: Ensure your router firmware is up to date. Restart your router and your iPhone to refresh the connection. If the issue persists, try moving... ⇲
Fix: Ensure that your devices are within range of your Wi-Fi signal. If they are too far away, consider relocating them closer to the router or u... ⇲
Fix: Check your internet connection and ensure that your devices are powered on and within range of the Wi-Fi signal. Restart the app to refresh... ⇲
Fix: Look for a 'History' or 'Logs' section in the app. If it is not available, consider keeping a manual log of your watering schedule and times... ⇲
Fix: Check if there is a 'Save Scene' option in the app. If not, consider taking screenshots of your settings for reference. OR As a workaroun... ⇲
Fix: When replacing components, ensure you follow the manufacturer's instructions for reprogramming. This may involve resetting the component bef... ⇲
Fix: Keep a manual log of the PINs you assign to each lock for easy reference. This can be done in a secure note-taking app. OR If the app all... ⇲
Fix: Calibrate your device's display settings by going to Settings > Display & Brightness and adjusting the color settings. This may help improve... ⇲
Fix: Regularly check the app's update notes in the App Store to stay informed about changes. If you notice a change, explore the app to familiari... ⇲
Fix: Familiarize yourself with the app's layout by exploring all sections. Sometimes, features are hidden in menus that may not be immediately ob... ⇲
Fix: Ensure that your smart locks are updated with the latest firmware. Check the manufacturer's website for any updates or troubleshooting tips.... ⇲
Fix: Check for any updates in the App Store that may have added widget support. If not, consider using Siri Shortcuts to create custom commands f... ⇲