—— Run into issues on Fr.? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To prevent videos from playing in the background, you can mute notifications for DMs or turn off auto-play features in your device settings.... ⇲
Fix: You can use your device's built-in video player by saving the video to your camera roll. To do this, tap and hold the video in the DM until... ⇲
Fix: If the app does not allow saving directly, try using the screen recording feature on your iPhone. Swipe down from the top-right corner to ac... ⇲
Fix: To work around the video length limitation, consider breaking your content into multiple 30-second segments and sending them as a series of... ⇲
Fix: Use a third-party video editing app to edit your videos before sending them. Apps like iMovie or InShot can help you trim, cut, and add effe... ⇲
Fix: Use a video editing app that allows you to add text overlays before sending the video. Apps like Canva or InShot are user-friendly and offer... ⇲
Fix: Use a third-party video editing app that offers filters and effects. Apps like VSCO or Snapseed can enhance your videos before sharing them.... ⇲
Fix: If you want feedback on your videos, consider sharing them on other platforms that support comments, such as Instagram or TikTok. OR Enco... ⇲
Fix: To improve performance, try closing other apps running in the background. Double-tap the home button (or swipe up from the bottom on newer i... ⇲
Fix: Ensure you have a stable internet connection. If possible, switch to Wi-Fi for faster uploads, or try uploading during off-peak hours when n... ⇲
Fix: To add popular sounds, you can use a video editing app that has a library of sounds and music. Edit your video with the desired sound before... ⇲
Fix: If you encounter inappropriate content, use the reporting feature within the app to flag the content. This helps improve the community stand... ⇲
Fix: If you see inappropriate profile pictures, report the user through the app's reporting feature to help maintain community standards. OR A... ⇲
Fix: Adjust your privacy settings to limit who can send you messages. Look for options to only allow messages from friends or approved contacts.... ⇲
Fix: If you encounter inappropriate language, use the reporting feature to flag the content and help improve community standards. OR Consider... ⇲
Fix: Educate yourself on the signs of grooming and maintain open communication with trusted friends or family about your online interactions. O... ⇲
Fix: If you witness inappropriate behavior, report it through the app to help improve moderation efforts. OR Encourage a safer community by di... ⇲
Fix: Try restarting the app or your device to resolve temporary glitches. This can often clear up loading issues. OR Ensure that your app is u... ⇲
Fix: As a workaround, mention the person's name in your message to indicate who you are referring to, even if tagging is not available. OR Con... ⇲
Fix: If the app does not support photo sharing, consider using a different messaging app that allows photo sharing for that purpose. OR You ca... ⇲
Fix: Be cautious when interacting with new accounts. Verify their authenticity by checking their profile details and activity before engaging.... ⇲
Fix: If you feel that age verification is inadequate, consider using the app with caution and avoid sharing personal information with unknown use... ⇲