fix problems on Jusan [iphone]

—— Run into issues on Jusan? Get help pending when official support gets back to you!

Jusan

Info:

company: First Heartland Jusan Bank JSC

: https://jusanbank.kz

: jusan.kz

Chat with our AI-based Jusan Support

🛠️ Common Jusan Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Black screen after update

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view the app switc... ⇲

White screen on app launch

Fix: 1. Check for updates: Go to the App Store, tap on your profile icon at the top right, and scroll down to see if there’s an update available... ⇲

Crashes issue

Frequent app crashes

Fix: 1. Update the app: Ensure you have the latest version of Jusan by checking the App Store for updates. Developers often release patches for s... ⇲

Video issue

Video verification not working

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, either through Wi-Fi or cellular data. A weak connection ca... ⇲

Long authorization wait times

Fix: 1. Check server status: Sometimes, long wait times can be due to server issues. Check Jusan's official website or social media for any annou... ⇲

Payments issue

Inability to transfer funds between accounts

Fix: 1. Check account settings: Ensure that both accounts are properly linked and that you have the necessary permissions to transfer funds betwe... ⇲

Payment required before delivery

Fix: 1. Review payment options: Check if there are alternative payment methods available that may allow for post-delivery payment. Some apps offe... ⇲

Compatibility issue

Limited product availability in store

Fix: 1. Check for updates: Ensure that the app is updated to the latest version, as product availability may change with updates. 2. Use the sear... ⇲

Ads issue

Higher priced substitutes offered

Fix: 1. Compare prices: Use the app to compare prices with other retailers. If you find a better deal elsewhere, consider purchasing from that re... ⇲

Support issue

Poor customer support accessibility

Fix: 1. Use in-app support: Check if the Jusan app has a help or support section where you can find FAQs or submit a support request directly thr... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.7%

Bad experience

9.3%

Neutral

0.0%

~ from our NLP analysis of 118 combined software ratings.

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Private Data Jusan collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics