fix problems on Cyclone Insider [iphone]

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—— Run into issues on Cyclone Insider? Get help pending when official support gets back to you!

Cyclone Insider
Info:
company: Gannett
: https://help.desmoinesregister.com
: www.desmoinesregister.com
Chat with our AI-based Cyclone Insider Support
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Permissions issue

Limited access to articles

Fix: 1. Check your subscription status: Open the app and navigate to your account settings to ensure your subscription is active. If it’s not, co... ⇲
 
Performance issue

Inconsistent performance

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer models) to see all open apps. Swipe up on any a... ⇲
 
Crashes issue

Cyclone Insider crashes frequently

Fix: 1. Update your iOS: Go to Settings > General > Software Update to check if there’s a new version of iOS available. Keeping your device updat... ⇲
 
Support issue

Poor customer support

Fix: 1. Utilize in-app help: Check if the app has a help or FAQ section that can provide answers to common issues without needing to contact supp... ⇲
 
Payments issue

Subscription issues

Fix: 1. Verify payment method: Go to Settings > [your name] > Subscriptions, and check if your payment method is valid and that the subscription... ⇲

Content behind paywall

Fix: 1. Review subscription options: Check if there are different subscription tiers that may offer more access to content you want. OR 2. Loo... ⇲
 
Loading issue

Error messages when opening

Fix: 1. Restart the app: Close the app completely and reopen it. This can sometimes resolve temporary errors that occur during startup. OR 2.... ⇲
 
Account issue

Inability to access content after subscription

Fix: 1. Log out and log back in: Go to your account settings in the app, log out, and then log back in to refresh your access rights. OR 2. Ch... ⇲
 
Updates issue

Frequent app updates needed

Fix: 1. Enable automatic updates: Go to Settings > App Store and toggle on 'App Updates' to ensure the app updates automatically in the future.... ⇲
 
Notifications issue

Notifications for articles that won't load

Fix: 1. Check notification settings: Go to Settings > Notifications > Cyclone Insider and ensure notifications are enabled. You may also want to... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.6%

Bad experience
2.2%

Neutral
2.2%

~ from our NLP analysis of 1,137 combined software ratings.

 Switch to these Alternatives:
Cyclone Fanatic, The App
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 Private Data Cyclone Insider collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Cyclone Insider: $9.99 Cyclone Insider Digital Subscription
  2. 1 Month of App Access: $3.99 Coverage of the Iowa State University Cyclones has never been better. Catch all the latest news, headlines, opinions, live game coverage, photos, videos, tweets, scores, stats and rosters for the Cyclones — all in one place.
  3. 1 Month of App Access: $39.99 Coverage of the Iowa State University Cyclones has never been better. Catch all the latest news, headlines, opinions, live game coverage, photos, videos, tweets, scores, stats and rosters for the Cyclones — all in one place.
  4. 1 Year of App Access: $35.99 Coverage of the Iowa State University Cyclones has never been better. Catch all the latest news, headlines, opinions, live game coverage, photos, videos, tweets, scores, stats and rosters for the Cyclones — all in one place.