fix problems on Online Shield [iphone]

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—— Run into issues on Online Shield? Get help pending when official support gets back to you!

Online Shield - Fast VPN Proxy
Info:
company: WEB 3.0 SOFT LIMITED
: https://web30soft.com/
: web30soft.com
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Payments issue

Charges without consent

Fix: To prevent unauthorized charges, regularly check your subscription status in the App Store. If you notice any unexpected charges, immediatel... ⇲

Potential for unauthorized charges

Fix: To protect against unauthorized charges, regularly review your subscriptions in the App Store and ensure that you only have active subscript... ⇲
 
Security issue

Malware issues reported

Fix: To mitigate the risk of malware, ensure that your iPhone is running the latest version of iOS. Regular updates often include security patche... ⇲
 
Ads issue

Online Shield frequently pops up on browsers

Fix: To stop the app from popping up, check your browser settings. Go to the settings menu of your browser and look for any extensions or add-ons... ⇲

Perceived as forced usage for content

Fix: If you feel that the app is forcing you to use it for content access, consider using alternative VPN services that do not impose such restri... ⇲
 
Support issue

Poor customer support for refunds

Fix: If you need a refund, document your request clearly and send it via email to the support address provided in the app or on their website. In... ⇲
 
Bugs issue

Online Shield does not function as intended

Fix: If the app is not functioning properly, try uninstalling and reinstalling it. This can resolve many issues related to app performance. To do... ⇲
 
UI issue

User interface lacks clarity for cancellation options

Fix: If the user interface is unclear, take screenshots of the steps you follow to cancel your subscription. This can help you track your progres... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
87.7%

Bad experience
6.9%

Neutral
5.4%

~ from our NLP analysis of 8,132 combined software ratings.

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 Private Data Online Shield collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Hide Lock & Password Manager: $7.99 Get full access to VPN,Adblock,Cleaner & more
  2. 1 Week access to all features: $9.99 Get full access to VPN,Adblock,Cleaner & more
  3. Vault Password Manager (month): $14.99 Get full access to VPN,Adblock,Cleaner & more
  4. 1 Week Premium: $5.99 Get full access to VPN,Adblock,Cleaner & more
  5. 1 Month Premium: $11.99 Get full access to VPN,Adblock,Cleaner & more
  6. Data & Contact transfer (year): $84.99 Get full access to VPN,Adblock,Cleaner & more
  7. 1 Year Premium: $75.99 Get full access to VPN,Adblock,Cleaner & more
  8. 1 Week access to all features: $8.99 Get full access to VPN,Adblock,Cleaner & more