fix problems on NASCAR Tracks [iphone]

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—— Run into issues on NASCAR Tracks? Get help pending when official support gets back to you!

NASCAR Tracks
Info:
company: NASCAR Digital Media, LLC
: https://support.nascar.com
: www.nascar.com
Chat with our AI-based NASCAR Tracks Support
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Bugs issue

cannot save track maps

Fix: 1. Check app permissions: Go to your iPhone Settings > Privacy > Location Services and ensure NASCAR Tracks has permission to access your lo... ⇲

Scanner at Track feature does not work

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it is turned on, as the scanner feature may require Bluetooth conne... ⇲

check-in feature does not work

Fix: 1. Check location services: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and set it t... ⇲

no reward points after attending races

Fix: 1. Verify attendance: Ensure that your attendance at the race was properly recorded in the app. Check your account or event history for conf... ⇲
 
Account issue

no option to create an account

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as account creation features may be added in updates. Go to the Ap... ⇲
 
Freezing issue

NASCAR Tracks pauses frequently

Fix: 1. Free up storage space: Go to Settings > General > iPhone Storage and check if you have enough free space. If storage is low, delete unnec... ⇲
 
Login issue

cannot log in

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or website if available. OR 2.... ⇲
 
Notifications issue

NASCAR Tracks sends excessive notifications

Fix: 1. Adjust notification settings: Go to Settings > Notifications > NASCAR Tracks and customize the notification settings to reduce the freque... ⇲
 
Crashes issue

crashes when adding tickets to Apple Wallet

Fix: 1. Ensure the app is updated: Check for updates in the App Store to ensure you have the latest version of the app, which may fix bugs relate... ⇲

constant crashing after logging in

Fix: 1. Clear app cache: If the app has a cache-clearing option in settings, use it to clear temporary files that may be causing crashes. OR 2... ⇲
 
Audio issue

missing audio feed and scoring

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as audio feeds and scoring require data to function properl... ⇲
 
UI issue

won't show tickets

Fix: 1. Check your account: Make sure you are logged into the correct account that has the tickets associated with it. Verify your purchase histo... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
81.7%

Bad experience
14.9%

Neutral
3.4%

~ from our NLP analysis of 175 combined software ratings.

 Switch to these Alternatives:
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 Private Data NASCAR Tracks collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. SCANNER AT TRACK: $2.99 Best way to follow the action while at track
  2. SCANNER AT TRACK: $2.99 Best way to follow the action while at track
  3. SCANNER AT TRACK: $2.99 Best way to follow the action while at track
  4. SCANNER AT TRACK: $2.99 Best way to follow the action while at track
  5. SCANNER AT TRACK: $2.99 Best way to follow the action while at track
  6. SCANNER AT TRACK: $2.99 Best way to follow the action while at track
  7. SCANNER AT TRACK: $2.99 Best way to follow the action while at track
  8. SCANNER. AT TRACK: $2.99 Best way to follow the action while at track
  9. SCANNER AT TRACK : $2.99 Best way to follow the action while at track
  10. SCANNER. AT TRACK: $2.99 Best way to follow the action while at track