—— Run into issues on MoviePro Remote? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲
Fix: 1. Check the orientation lock on your iPhone. Swipe down from the top-right corner to access the Control Center and ensure the orientation l... ⇲
Fix: 1. Ensure that your iPhone and the camera are connected to the same Wi-Fi network. 2. Restart the MoviePro Remote app and your camera to re... ⇲
Fix: 1. Lower the video resolution settings in the MoviePro Remote app. Go to the app settings and select a lower resolution to improve playback... ⇲
Fix: 1. Check your Wi-Fi signal strength. Move closer to the router or eliminate any physical obstructions. 2. Restart the MoviePro Remote app t... ⇲
Fix: 1. Check the video settings in the MoviePro Remote app and ensure you are using a consistent frame rate setting. 2. Restart the app to see... ⇲
Fix: 1. Ensure that your Wi-Fi connection is stable. Move closer to the router if necessary. 2. Restart your router to refresh the connection.... ⇲
Fix: 1. Ensure that the camera is set to the correct mode that allows for still photo capture. 2. Restart the MoviePro Remote app to see if it r... ⇲
Fix: 1. Check the app settings to see if there are any options for image quality. If not, consider using a different app that supports TIFF or RA... ⇲
Fix: 1. Check the microphone settings in the MoviePro Remote app and ensure it is set to use the external microphone if available. 2. Test the e... ⇲
Fix: 1. Ensure that your Wi-Fi connection is strong and stable. Move closer to the router if necessary. 2. Restart the MoviePro Remote app and y... ⇲
Fix: 1. Check your iPhone's notification settings. Go to Settings > Notifications and adjust the settings for the MoviePro Remote app to minimize... ⇲
Fix: 1. Regularly check the connection status manually while using the app to ensure it is still connected. 2. Consider using a different app th... ⇲
Fix: 1. Use the built-in camera app for selfies, as it may have better compatibility with selfie remotes. 2. Explore third-party apps that suppo... ⇲
Fix: 1. Before updating, check the app's update notes for any reported issues. If there are known problems, consider delaying the update. 2. If... ⇲