fix problems on Lucidly [iphone]

—— Run into issues on Lucidly? Get help pending when official support gets back to you!

Lucidly

Info:

company: 5Path LLC

: https://lucidly-public.s3.us-east-2.amazonaws.com/support_external.html

: lucidlyapp.com

Chat with our AI-based Lucidly Support

🛠️ Common Lucidly Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Subscription model adds to monthly expenses

Fix: Consider evaluating your usage of the app and determine if the subscription is worth the cost. If you find that you are not using it frequen... ⇲

Watch and phone app lose connection

Fix: Ensure that both your iPhone and watch are updated to the latest software version. Go to Settings > General > Software Update on both device... ⇲

Settings issue

Limited session duration of 270 minutes

Fix: Plan your sessions accordingly to fit within the 270-minute limit. Break longer sessions into smaller segments and take breaks in between to... ⇲

Complicated settings lead to app malfunction

Fix: Take time to familiarize yourself with the app's settings by reviewing the user guide or help section within the app. This can help you unde... ⇲

Bugs issue

Inconsistent software performance

Fix: Clear the app's cache and data to improve performance. Go to Settings > General > iPhone Storage, find the Lucidly app, and select 'Offload... ⇲

Compatibility issue

Requires app to be open on phone to function

Fix: Check your phone's background app refresh settings. Go to Settings > General > Background App Refresh and ensure it is enabled for the Lucid... ⇲

Screen issue

Bright screen disrupts sleep

Fix: Adjust the screen brightness manually before using the app, or enable Night Shift mode on your iPhone. Go to Settings > Display & Brightness... ⇲

Network issue

Frequent reconnection requests

Fix: Check your Bluetooth settings to ensure that your devices are properly paired. Go to Settings > Bluetooth and make sure your watch is connec... ⇲

Syncing issue

Health data integration issues

Fix: Ensure that the app has the necessary permissions to access your health data. Go to Settings > Privacy > Health and check if Lucidly is list... ⇲

Customization issue

Lack of daytime reality check feature

Fix: Implement a manual check-in system by setting reminders or alarms on your phone to prompt you to assess your reality during the day. Use a s... ⇲