fix problems on BRAC Bank Astha [iphone]

—— Run into issues on BRAC Bank Astha? Get help pending when official support gets back to you!

BRAC Bank Astha

Info:

company: BRAC Bank Limited

: http://www.bracbank.com/

Chat with our AI-based BRAC Bank Astha Support

🛠️ Common BRAC Bank Astha Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

UI/UX flaws

Fix: To improve your experience with the app, try customizing your settings where possible. Check for any themes or layout options in the app set... ⇲

Forced logout every time

Fix: Check your app settings for any session timeout options. If available, adjust these settings to extend your session duration. Also, ensure t... ⇲

Account issue

Inconvenient beneficiary addition

Fix: When adding a beneficiary, ensure you have all required information ready to streamline the process. If the app allows, save frequently used... ⇲

Limited character count for beneficiary names

Fix: Use abbreviations or initials for longer names to fit within the character limit. For example, use 'J. Smith' instead of 'John Smith' if the... ⇲

Account switching issue

Fix: Ensure that you are logged out of other accounts before switching. If the app has a 'switch account' feature, use it instead of logging out... ⇲

Low character limit for account holder names

Fix: Similar to beneficiary names, use abbreviations or initials to fit within the character limit. For example, use 'A. Johnson' instead of 'Ale... ⇲

Inability to select bank account for transfers

Fix: Ensure that all your bank accounts are properly linked within the app. Go to the account settings and verify that each account is active and... ⇲

Login issues with loading

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the loading... ⇲

Slow issue

Slow response time

Fix: Close any other apps running in the background to free up system resources. This can help improve the performance of the BRAC Bank Astha app... ⇲

Slow app response

Fix: Ensure your device has enough storage space available, as low storage can slow down app performance. Delete unnecessary files or apps to fre... ⇲

Screen issue

White screen when returning to app

Fix: Try force-closing the app and reopening it. On iPhone, you can do this by swiping up from the bottom of the screen and swiping the app off t... ⇲

Settings issue

No automatic OTP fill

Fix: Check your device settings to ensure that SMS permissions are enabled for the app. This may allow the app to access OTPs automatically if su... ⇲

Registration issue

No email or text registration option

Fix: If the app requires a phone number for registration, ensure that you are using a valid number that can receive SMS. If you have an alternati... ⇲

Payments issue

NFC payment system not available

Fix: If NFC payments are not supported, consider using alternative payment methods available within the app, such as QR code payments or direct b... ⇲

No recurring payment feature

Fix: For recurring payments, consider setting reminders in your calendar to manually make payments on the due date until a recurring feature is i... ⇲

Security issue

Dependency on software token

Fix: If you find the software token cumbersome, check if the app offers any alternative authentication methods, such as biometric login (fingerpr... ⇲

Downloads issue

No download option for personal loan statement

Fix: If downloading is not available, take screenshots of your loan statement for your records. Ensure you capture all necessary information in t... ⇲

UI issue