fix problems on Listen & Read E-Books [iphone]

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—— Run into issues on Listen & Read E-Books? Get help pending when official support gets back to you!

Listen & Read e-Books: kitUP
Info:
company: kitUP
: https://support.kitup.net/
: www.kitup.net
Chat with our AI-based Listen & Read e-Books Support
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Content issue

limited free content

Fix: Explore the app thoroughly to find any hidden free content. Sometimes, free samples or introductory chapters are available that may not be i... ⇲

incomplete book summaries

Fix: If you find the summaries lacking, try looking for reviews or discussions about the book on other platforms. Websites like Goodreads often h... ⇲

limited selection of audiobooks

Fix: Explore other audiobook platforms that may offer a broader selection. Many services provide free trials, allowing you to test their library... ⇲
 
Payments issue

inaccessible content after payment

Fix: If you have paid for content that is not accessible, try logging out of the app and then logging back in. This can sometimes refresh your ac... ⇲

extra charges without consent

Fix: Review your subscription settings to ensure you are aware of what you are being charged for. Check if there are any additional features or c... ⇲

confusing refund process

Fix: To request a refund, go to the App Store, tap on your profile picture, and select 'Purchased'. Find the kitUP app, tap on it, and look for t... ⇲

repeated charges after cancellation

Fix: Double-check that your subscription is indeed canceled by revisiting the subscription settings in your iPhone's Settings app. Ensure that th... ⇲
 
Settings issue

language options unavailable

Fix: Check the app settings to see if there are any language preferences you can adjust. Some apps allow you to change the language for the inter... ⇲
 
Support issue

lack of customer support

Fix: Look for any help or FAQ sections within the app that may provide answers to common issues. Sometimes, self-help resources can resolve your... ⇲
 
Crashes issue

Listen & Read e-Books crashes or fails to open

Fix: Try restarting your iPhone. This can clear temporary glitches that may be causing the app to crash. After restarting, try opening the app ag... ⇲
 
Ads issue

misleading promotional content

Fix: Before making a purchase, take the time to read user reviews and ratings in the App Store. This can provide insight into whether the promoti... ⇲
 
Audio issue

inconsistent audio quality

Fix: Check your internet connection. Poor connectivity can affect audio streaming quality. If possible, switch to a stronger Wi-Fi connection or... ⇲
 
Features issue

no access to promised features

Fix: Review the app's update notes in the App Store to see if the promised features have been added in a recent update. Sometimes features are ro... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
85.8%

Bad experience
11.1%

Neutral
3.2%

~ from our NLP analysis of 506 combined software ratings.

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 Private Data Listen & Read e-Books collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Other Data

  Cost of Subscriptions
  1. 1 Year Unlimited Access: $89.99 Unlock all the audiobooks & podcasts
  2. Yearly Premium: $29.99 Unlimited access to all audio book summaries.
  3. Premium Membership: $14.99 Premium Membership
  4. Premium Membership Monthly: $2.99 One Month Unlimited Access
  5. Yearly Premium: $49.99 Premium access for all content
  6. Premium Membership (Monthly): $4.49 One Month Unlimited Access
  7. Premium Subscription: $59.99 Full access to all content
  8. kitUP Yearly Premium: $99.99 Discover premium book summaries
  9. 1 Year Unlimited Access: $59.99 Unlock all the audiobooks & podcasts
  10. Premium Membership (Yearly): $17.99 One Year Unlimited Access