—— Run into issues on Bank Of Clarke? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if tha... ⇲
Fix: 1. Verify your credentials: Double-check that you are entering the correct username and password. Ensure that Caps Lock is not on and that y... ⇲
Fix: 1. Update the app: Ensure you are using the latest version of the app, as updates often fix bugs and improve functionality. Check the App St... ⇲
Fix: 1. Re-enable Touch ID: Go to Settings > Touch ID & Passcode, and ensure that the Bank of Clarke app is enabled under 'Use Touch ID for' sect... ⇲
Fix: 1. Ensure proper lighting: When taking pictures of checks, ensure you have good lighting and that the check is flat and well-aligned within... ⇲
Fix: 1. Verify account settings: Ensure that your account settings allow for external transfers. Check if you need to enable this feature in the... ⇲
Fix: 1. Check server status: Visit the Bank of Clarke website or social media pages to see if there are any announcements regarding server downti... ⇲
Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to view all open apps. Swipe up on the Bank... ⇲
Fix: 1. Check the app settings: Look for a 'Help' or 'Support' section within the app that may provide contact information or FAQs. OR 2. Visi... ⇲
Fix: 1. Use a password manager: Consider using a password manager to store your passwords securely and help you generate strong passwords that yo... ⇲
Fix: 1. Check account settings: Ensure that your account is set up to allow access to statements. This may be found in the app settings or your a... ⇲
Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and adjust the settings to see if it improves the visual experience in the... ⇲
Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout to better understand how to navigate it. OR... ⇲
Fix: 1. Enable automatic updates: Go to Settings > App Store and enable 'App Updates' under Automatic Downloads to ensure you always have the lat... ⇲
Fix: 1. Explore all features: Make sure you are aware of all the features the app offers. Sometimes, features may be hidden or not immediately ob... ⇲