fix problems on 99.9 The Point [iphone]

—— Run into issues on 99.9 The Point? Get help pending when official support gets back to you!

99.9 The Point

Info:

company: Townsquare Media, LLC

: http://999thepoint.com/help

: 999thepoint.com

Chat with our AI-based 99.9 The Point Support

🛠️ Common 99.9 The Point Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

99.9 The Point freezes while watching stream

Fix: 1. Close the app completely: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps.... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your co... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Open the App Store, tap on your profile icon, and check for updates for the 99.9 The Point app. If an update is available... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: If the app allows it, look for options to download specific shows or segments for offline listening. Th... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if the app has a help or FAQ section within its settings or main menu. This can provide answers to common issu... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > 99.9 The Point and ensure that notifications are enabled. Adjust the alert... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app’s settings to see if there are any hidden customization options that you may have missed. 2. Use alterna... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for the 99.9 The Point app to save battery.... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for the app. This information can usually be found on the Ap... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

69.2%

Bad experience

15.4%

Neutral

15.4%

~ from our NLP analysis of 13 combined software ratings.

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Private Data 99.9 The Point collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics