fix problems on Wing Shack [iphone]

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—— Run into issues on Wing Shack? Get help pending when official support gets back to you!

Wing Shack
Info:
company: Lunchbox Technologies Inc.
: https://www.lunchbox.io/contact
: www.lunchbox.io
Chat with our AI-based Wing Shack Support
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Bugs issue

Inability to apply or scan reward points

Fix: Ensure that your app is updated to the latest version. Sometimes, bugs are fixed in newer releases. Check the App Store for updates. OR C... ⇲
 
UI issue

Address input issues

Fix: Make sure that your device's location services are enabled. Go to Settings > Privacy > Location Services and ensure that they are turned on... ⇲
 
Customization issue

Default tip set for pickup orders

Fix: Check the app settings for any options related to tipping. There may be a section where you can adjust the default tip percentage for pickup... ⇲

Auto-populates tip when making changes

Fix: Look for a settings option in the app that allows you to disable auto-tip features. This may be found under 'Payment' or 'Checkout' settings... ⇲

No note section for restaurant orders

Fix: Check if there is a 'Special Instructions' or 'Comments' section during the checkout process. This may serve as a note section for your orde... ⇲
 
Payments issue

Service charge applied for app usage

Fix: Review the app's terms of service or FAQ section to understand the service charge policy. This may provide clarity on why the charge is appl... ⇲

Apple Pay errors

Fix: Ensure that Apple Pay is set up correctly on your device. Go to Settings > Wallet & Apple Pay and check that your cards are added and that A... ⇲

Inability to use gift cards in app

Fix: Check if the app has a specific section for entering gift card codes. Look for a 'Payment' or 'Gift Card' option during checkout. OR If t... ⇲

Cash payment not accepted upon pickup

Fix: Review the app's payment options in the settings or during checkout to confirm that cash is not an accepted payment method. This may be a po... ⇲
 
Glitches issue

Glitch signs out when adding payment method

Fix: Try restarting your iPhone to clear any temporary glitches that may be causing the app to sign you out. After restarting, open the app and a... ⇲
 
Ads issue

Missing promotional offers in app

Fix: Ensure that you are logged into your account (if applicable) as some promotions may only be available to registered users. Check the promoti... ⇲
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 what users are saying
Good experience
97.3%

Neutral
1.5%

Bad experience
1.2%

~ from our NLP analysis of 3,752 combined software ratings.

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 Private Data Wing Shack collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics