fix problems on Expo 2020 Dubai [iphone]

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—— Run into issues on Expo 2020 Dubai? Get help pending when official support gets back to you!

Expo 2020 Dubai
Info:
company: Expo City Dubai L.L.C
: https://www.expocitydubai.com/en/support/
: www.expocitydubai.com
Chat with our AI-based Expo 2020 Dubai Support
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Bugs issue

Smart queue feature unreliable

Fix: 1. Ensure you have a stable internet connection: A weak connection can affect the smart queue feature. Try switching to a different Wi-Fi ne... ⇲

Bugs and glitches present

Fix: 1. Restart the app: Close the app completely and reopen it to see if the bugs persist. 2. Update the app: Go to the App Store and check for... ⇲
 
Syncing issue

Linking tickets fails

Fix: 1. Verify ticket details: Ensure that the ticket information you are entering is correct and matches the details provided in your confirmati... ⇲

Delinking issues with season pass

Fix: 1. Restart the app: Close the app completely and reopen it to reset the linking process. 2. Check your account settings: Go to the app setti... ⇲
 
Search issue

Search function ineffective

Fix: 1. Use specific keywords: When searching, try to use more specific terms related to the event or pavilion you are looking for. 2. Restart th... ⇲
 
UI issue

No location information for events

Fix: 1. Enable location services: Go to Settings > Privacy > Location Services, and ensure that location services are enabled for the Expo 2020 a... ⇲

Events schedule incomplete

Fix: 1. Refresh the app: Close the app and reopen it to refresh the event schedule. 2. Check for updates: Ensure you have the latest version of t... ⇲
 
Storage issue

Expo 2020 Dubai consumes excessive storage

Fix: 1. Offload the app: Go to Settings > General > iPhone Storage, find the Expo 2020 app, and select 'Offload App'. This will free up storage w... ⇲
 
Updates issue

Inconsistent updates

Fix: 1. Enable automatic updates: Go to Settings > App Store, and enable 'App Updates' under Automatic Downloads to ensure you receive updates as... ⇲
 
Security issue

System integrity check fails

Fix: 1. Restart your iPhone: A simple restart can sometimes resolve system integrity issues. 2. Check for iOS updates: Go to Settings > General >... ⇲
 
Payments issue

Unable to add tickets to wallet

Fix: 1. Ensure the app is updated: Go to the App Store and check for updates to the Expo 2020 app. 2. Check wallet settings: Go to Settings > Wal... ⇲
 
Messages issue

Error messages appear frequently

Fix: 1. Restart the app: Close the app and reopen it to see if the error messages continue. 2. Check your internet connection: Ensure you have a... ⇲
 
Slow issue

Slow performance

Fix: 1. Restart your iPhone: A restart can help improve overall performance. 2. Close background apps: Double-click the home button (or swipe up... ⇲
 
Customization issue

No option to book popular pavilions

Fix: 1. Check for updates: Ensure you have the latest version of the app, as new features may be added in updates. 2. Visit the official Expo 202... ⇲
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 what users are saying
Good experience
55.7%

Bad experience
34.4%

Neutral
9.9%

~ from our NLP analysis of 131 combined software ratings.

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 Private Data Expo 2020 Dubai collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics