—— Run into issues on START? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Use a VPN service to connect to a server located in Russia. This will allow you to access the content as if you were in the country. Make su... ⇲
Fix: Ensure you have a stable internet connection. Test your internet speed using a speed test website or app. If your speed is below the recomme... ⇲
Fix: Try to find a comprehensive FAQ or help section within the app or on the website. Many common issues are addressed there, which may provide... ⇲
Fix: Check the app settings to ensure that subtitles are enabled. Look for a 'Subtitles' or 'CC' option during playback and make sure it is turne... ⇲
Fix: Go to the app store where you purchased the subscription (App Store for iPhone) and navigate to your account settings. Look for subscription... ⇲
Fix: Try logging into the app with the email address you believe is correct. If you can access your account, go to account settings and update yo... ⇲
Fix: Check if there are any updates available for the app. Sometimes, newer content is only accessible in the latest version of the app. Update t... ⇲
Fix: Check if the app has an option to change the language settings. Some apps allow you to switch to English or other languages in the settings... ⇲
Fix: Use the app's filtering options to sort or search for full-length features instead of short films. Look for categories or genres that focus... ⇲
Fix: Look for any promotional offers or discounts that may be available. Sometimes, apps offer reduced rates for new subscribers or during specia... ⇲