fix problems on Vueling Airlines-Cheap Flights [iphone]

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—— Run into issues on Vueling Airlines-Cheap Flights? Get help pending when official support gets back to you!

Vueling Airlines-Cheap Flights
Info:
company: Vueling Airlines S.A.
: http://mobile.vueling.com
Chat with our AI-based Vueling Airlines-Cheap Flights Support
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Slow issue

Slow performance

Fix: 1. Close Background Apps: Double-click the home button (or swipe up from the bottom on newer models) and swipe up on apps to close them. Thi... ⇲
 
Privacy issue

Does not store personal details

Fix: 1. Check App Settings: Open the Vueling app, go to settings, and ensure that the option to save personal details is enabled. If not, enable... ⇲
 
Network issue

Cannot use VPN

Fix: 1. Disable VPN Temporarily: If you are using a VPN, try disabling it temporarily to see if the app functions properly without it. Go to your... ⇲

Issues with online check-in

Fix: 1. Check Flight Status: Ensure your flight is eligible for online check-in. Some flights may have restrictions. Check the airline's website... ⇲

Frequent timeouts

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue persist... ⇲
 
UI issue

Difficult to navigate

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to understand its layout and features. Look for a help or tutorial section... ⇲

Confusing error messages

Fix: 1. Take Screenshots: If you encounter an error message, take a screenshot for reference. This can help you troubleshoot or seek help if need... ⇲
 
Security issue

Inability to copy/paste passwords

Fix: 1. Use a Password Manager: Consider using a password manager that allows you to copy and paste passwords securely into the app. 2. Manually... ⇲
 
Glitches issue

Glitches during booking

Fix: 1. Restart the App: Close the app and reopen it to see if the glitches persist. 2. Update the App: Check for updates in the App Store and in... ⇲
 
Payments issue

Charges for seat selection

Fix: 1. Review Seat Selection Options: Before booking, review the seat selection options carefully to understand any charges associated with them... ⇲

Limited payment options

Fix: 1. Check Payment Settings: Review the payment options available in the app and ensure you have selected the correct method. 2. Use a Differe... ⇲

No refund for mistakes

Fix: 1. Review Refund Policy: Familiarize yourself with the refund policy in the app or on the website to understand your rights regarding refund... ⇲
 
Support issue

Unfriendly customer service

Fix: 1. Use In-App Support: If available, use any in-app support features to get assistance. This may include FAQs or chat support. 2. Be Clear a... ⇲

Luggage issues

Fix: 1. Check Luggage Policy: Review the luggage policy in the app or on the website to ensure you are aware of the rules and fees associated wit... ⇲

No contact with customer service

Fix: 1. Use In-App Features: Look for any in-app features that allow you to submit queries or issues, such as a help section or FAQ. 2. Check Soc... ⇲
 
Notifications issue

Flight changes without notification

Fix: 1. Enable Notifications: Ensure that notifications for the Vueling app are enabled in your iPhone settings. Go to Settings > Notifications >... ⇲
 
Bugs issue

Inconsistent app functionality

Fix: 1. Update the App: Ensure you are using the latest version of the app by checking for updates in the App Store. 2. Clear App Cache: Offload... ⇲
 
Loading issue

Long wait times for check-in

Fix: 1. Check In Early: Try to check in as early as possible to avoid long wait times. Most airlines allow check-in 24-48 hours before the flight... ⇲
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 what users are saying
Good experience
93.8%

Bad experience
4.2%

Neutral
2.0%

~ from our NLP analysis of 14,927 combined software ratings.

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 Private Data Vueling Airlines-Cheap Flights collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contacts
    • Usage Data
    • Diagnostics