fix problems on Pet Health Network [iphone]

—— Run into issues on Pet Health Network? Get help pending when official support gets back to you!

Pet Health Network

Info:

company: IDEXX Laboratories

: http://www.idexx.com

: www.idexx.com

Chat with our AI-based Pet Health Network Support

🛠️ Common Pet Health Network Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Pet Health Network does not load pets

Fix: 1. Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if that resolves the issue. 2. Close t... ⇲

Pet Health Network freezes and won't open

Fix: 1. Force close the app by swiping up from the bottom of the screen (or double-tapping the home button) and swiping the app off the screen. 2... ⇲

Support issue

Unable to contact tech support

Fix: 1. Check the app for any help or support section that may provide FAQs or troubleshooting tips. 2. Look for an official website for Pet Heal... ⇲

Registration issue

Cannot proceed after entering phone number

Fix: 1. Ensure that you are entering the phone number in the correct format, including the area code. 2. Check for any error messages that may in... ⇲

Pet Health Network fails to send verification code

Fix: 1. Ensure that your phone has a good signal and is able to receive SMS messages. 2. Wait a few minutes and try requesting the verification c... ⇲

No way to move past phone number selection

Fix: 1. Double-check that you have entered your phone number correctly and that all required fields are filled out. 2. Try tapping the 'Next' or... ⇲

Bugs issue

Incorrect data about pets and medications

Fix: 1. Check if there is an option to edit or update pet information within the app. 2. If you find incorrect data, manually correct it in the a... ⇲

UI issue

User interface is outdated

Fix: 1. Familiarize yourself with the app's layout and features. Sometimes, older interfaces may have hidden functionalities that are not immedia... ⇲

Pet Health Network is user-unfriendly

Fix: 1. Take some time to explore the app and familiarize yourself with its features. Sometimes, user-friendliness improves with practice. 2. Loo... ⇲

Updates issue

Pet Health Network is not maintained

Fix: 1. Check the App Store for any updates to the app. If there are none, it may indicate that the app is not actively maintained. 2. Look for u... ⇲

Crashes issue

Pet Health Network crashes after initial use

Fix: 1. Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage to check. If storage is low, delete unnecessa... ⇲

Performance issue

Inconsistent performance

Fix: 1. Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Close any background apps th... ⇲

Loading issue

Pet Health Network fails to load vaccine records

Fix: 1. Ensure that you have a stable internet connection. 2. Try refreshing the app or navigating away and back to the vaccine records section.... ⇲

Features issue

Pet Health Network does not allow medication refill requests

Fix: 1. Check if there are specific requirements or steps needed to request a refill within the app. 2. Ensure that you have entered all necessar... ⇲

Pet Health Network does not provide adequate information

Fix: 1. Explore all sections of the app to ensure you are not missing any information. 2. Look for any help or FAQ sections within the app that m... ⇲

Installation issue