fix problems on TCBY Frozen Yogurt [iphone]

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—— Run into issues on TCBY Frozen Yogurt? Get help pending when official support gets back to you!

TCBY Frozen Yogurt
Info:
company: Mrs. Fields Famous Brands, LLC
: https://www.tcby.com/contact/
: www.tcby.com
Chat with our AI-based TCBY Frozen Yogurt Support
   Hello! How can I assist you?  

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Network issue

TCBY Frozen Yogurt times out

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persi... ⇲
 
Bugs issue

Rewards not accumulating

Fix: 1. Check Account Status: Ensure you are logged into your account correctly. Go to the account settings in the app and verify your login deta... ⇲
 
Support issue

Referral program unclear

Fix: 1. Access Help Section: Look for a help or FAQ section within the app that may provide details about the referral program. 2. Check for Upd... ⇲
 
Account issue

No order history captured

Fix: 1. Check Account Settings: Ensure you are logged into your account where you made the purchases. Sometimes, order history is tied to specifi... ⇲
 
Payments issue

Inability to redeem rewards

Fix: 1. Verify Reward Eligibility: Check if the rewards you are trying to redeem have any restrictions or expiration dates. This information is u... ⇲
 
Updates issue

TCBY Frozen Yogurt has not been updated in years

Fix: 1. Check for Updates: Regularly check the App Store for any updates to the TCBY app. If no updates are available, it may indicate that the a... ⇲
 
Customization issue

No tipping option available

Fix: 1. Provide Feedback: While direct feedback to developers is not suggested, consider using any in-app feedback options to express the desire... ⇲

High prices for portion size

Fix: 1. Look for Promotions: Check the app or website for any ongoing promotions or discounts that may help reduce the cost of your order. 2. Sh... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.1%

Bad experience
2.4%

Neutral
1.4%

~ from our NLP analysis of 3,706 combined software ratings.

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 Private Data TCBY Frozen Yogurt collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics