fix problems on NJ PBS [iphone]

—— Run into issues on NJ PBS? Get help pending when official support gets back to you!

NJ PBS

Info:

company: Thirteen/WNET

: https://www.njtvonline.org/app-support/

: www.njtvonline.org

Chat with our AI-based NJ PBS Support

🛠️ Common NJ PBS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Confusing donation process

Fix: To simplify the donation process, start by visiting the donation page directly from the NJ PBS app. Ensure you follow the prompts carefully,... ⇲

Gifts not available after donation

Fix: After making a donation, check your email for a confirmation message from NJ PBS. This email should include details about any gifts associat... ⇲

Payments issue

Donation not received

Fix: First, verify that your payment went through by checking your bank or credit card statement for the transaction. If the payment is listed, b... ⇲

Duplicate donation charges

Fix: Check your bank or credit card statement to confirm the duplicate charges. If you see multiple charges for the same donation, take a screens... ⇲

Compatibility issue

Incompatible with iPad search engine

Fix: If the NJ PBS app is not functioning properly on your iPad, ensure that your iPad's operating system is up to date. Go to Settings > General... ⇲

Live stream not available on Apple TV

Fix: To access live streaming on Apple TV, ensure that you have the latest version of the NJ PBS app installed. Go to the App Store on your Apple... ⇲

No option for live streaming on TV app

Fix: If the NJ PBS app does not support live streaming through the TV app, check for any updates to the app in the App Store. Sometimes, features... ⇲

Support issue

Lack of response to customer inquiries

Fix: If you have not received a response to your inquiry, check the NJ PBS website for any updates regarding their customer service response time... ⇲

Privacy issue