—— Run into issues on Simpli Soda? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available update... ⇲
Fix: 1. Ensure that you are entering the email address correctly, including any capitalization or special characters. 2. Try logging in through... ⇲
Fix: 1. Close any background apps that may be consuming resources. Double-tap the home button (or swipe up from the bottom on newer iPhones) and... ⇲
Fix: 1. Ensure that you are using the correct email and password. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲
Fix: 1. Check the app for any FAQs or help sections that may provide answers to common issues. 2. Look for alternative contact methods such as s... ⇲
Fix: 1. Review the app's terms and conditions or help section for any mention of the return policy. 2. If unclear, document your purchase and an... ⇲
Fix: 1. If you have concerns about the product's safety, consider returning it to the retailer if possible. 2. Document the packaging issue with... ⇲
Fix: 1. Check the app settings to see if there is an option to change the default from purchase to refill. This may be found under account settin... ⇲
Fix: 1. Check the app settings to see if there is an option to add multiple shipping addresses. This may be found under account settings or shipp... ⇲
Fix: 1. Ensure that your billing information is correctly saved in your Apple Wallet or the app settings. 2. Check if the app has permissions to... ⇲
Fix: 1. Check your bank or payment method statement to confirm the deduction. 2. If funds were deducted, document the transaction details and co... ⇲
Fix: 1. Restart the app to see if the scrolling issue resolves itself. 2. Ensure that your iPhone is updated to the latest iOS version, as updat... ⇲
Fix: 1. Provide feedback through the app's feedback feature detailing your experience and suggestions for improvement. 2. Explore the app's sett... ⇲
Fix: 1. Ensure that your password manager app is updated to the latest version. 2. Check the settings in both the password manager and the Simpl... ⇲
Fix: 1. If possible, change your username in the app settings to something more memorable. 2. Keep a record of your auto-generated username in a... ⇲
Fix: 1. Ensure that your iPhone is updated to the latest iOS version. 2. Clear the app's cache by offloading it as mentioned previously, then re... ⇲