—— Run into issues on RmResident? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the app: Close the app completely by swiping it away from the app switcher. Reopen it and try the payment process again. 2. Clea... ⇲
Fix: 1. Check spam/junk folder: Sometimes confirmation emails can be filtered into these folders. 2. Verify email address: Ensure that the email... ⇲
Fix: 1. Review payment options: Check if the app has a feature for making partial payments. This may be located under payment settings or options... ⇲
Fix: 1. Check payment method: Ensure that the payment method linked to your account is valid and has sufficient funds. Go to Settings > Payment M... ⇲
Fix: 1. Review fee structure: Check the app’s fee policy in the settings or help section to understand the fees associated with payments. 2. Exp... ⇲
Fix: 1. Check processing times: Review the app’s FAQ or help section for information on typical processing times for payments. 2. Ensure a stabl... ⇲
Fix: 1. Check account settings: Look for a transaction history or payment history section in the app settings. 2. Update the app: Ensure you are... ⇲
Fix: 1. Check payment settings: Go to the payment settings in the app and look for an option to enable auto pay. 2. Ensure valid payment method:... ⇲
Fix: 1. Check payment method: Ensure that your payment method is valid and has sufficient funds. 2. Monitor internet connection: A stable intern... ⇲
Fix: 1. Review payment options: Check if there is a feature for partial payments in the app settings. 2. Contact your service provider: If the a... ⇲
Fix: 1. Verify cash payment options: Check the app for any specific instructions on how to make cash payments. 2. Use alternative payment method... ⇲
Fix: 1. Restart the app: Close and reopen the app to see if the glitches persist. 2. Update the app: Go to the App Store and check for any avail... ⇲
Fix: 1. Explore app settings: Check if there are any settings or features that can be enabled to better support HOA needs. 2. Use alternative ap... ⇲
Fix: 1. Check app features: Look for a service request feature in the app settings or main menu. 2. Use alternative communication: If the app do... ⇲
Fix: 1. Locate your unique ID: Check any welcome emails or documents from your HOA that may contain your unique ID. 2. Contact your HOA: If you... ⇲
Fix: 1. Restart your device: Sometimes a simple restart can resolve app loading issues. 2. Clear app cache: Go to Settings > General > iPhone St... ⇲
Fix: 1. Enable notifications: Go to Settings > Notifications > rmResident and ensure notifications are enabled. 2. Check app settings: Look for... ⇲
Fix: 1. Check app settings: Look for a section in the app dedicated to lease documents or account documents. 2. Update the app: Ensure you are u... ⇲
Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > rmResident and offload the app to clear temporary files. Reinstall if necess... ⇲
Fix: 1. Document issues: Keep a record of any issues you encounter with the app to track patterns. 2. Discuss with your HOA: Share your concerns... ⇲