fix problems on Chessable [iphone]

—— Run into issues on Chessable? Get help pending when official support gets back to you!

Chessable - Learn chess online

Info:

company: Chess.com

: http://support.chess.com/

Chat with our AI-based Chessable Support

🛠️ Common Chessable Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Chessable can be buggy

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Chessable, and check if an update is available. If so... ⇲

Frequent random logouts

Fix: Check your internet connection. A weak or unstable connection can cause the app to log you out. Try switching between Wi-Fi and mobile data... ⇲

Syncing issue

Progress not saved offline

Fix: Make sure you are logged into your account before going offline. This ensures that your progress is synced when you reconnect to the interne... ⇲

Inconsistent offline functionality

Fix: Ensure that you have downloaded the necessary content for offline use while connected to the internet. Check the app settings for offline do... ⇲

Slow issue

Slow navigation

Fix: Close any other apps running in the background. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe up on ap... ⇲

Laggy performance

Fix: Close other apps running in the background to free up resources. This can help improve the performance of Chessable. OR Restart your iPho... ⇲

Gameplay issue

Delay in move registration

Fix: Check for any updates to the app, as performance issues are often addressed in new releases. Update the app through the App Store if necessa... ⇲

No analysis board or engine

Fix: Use a separate chess analysis app or website alongside Chessable for analysis. There are many free options available that can complement you... ⇲

Video issue

No landscape mode for videos

Fix: Use the built-in screen rotation feature on your iPhone. If the app does not support landscape mode, you can try watching videos in a differ... ⇲

Video playback issues

Fix: Check your internet connection. A slow connection can cause video playback issues. Try switching to a different network or resetting your ro... ⇲

UI issue

Small font size

Fix: Adjust the text size in your iPhone settings. Go to Settings > Display & Brightness > Text Size and adjust the slider to increase the font s... ⇲

Clunky chapter navigation

Fix: Familiarize yourself with the app's navigation features. Spend some time exploring the app to understand how to move between chapters more e... ⇲

Unresponsive interface

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom) and swiping up on the Chessable app. Then reopen it to... ⇲

Search issue