fix problems on Smart IV [iphone]

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—— Run into issues on Smart IV? Get help pending when official support gets back to you!

Smart IV - GO IV Calculator
Info:
company: PYDE TECHNOLOGIES LTD
: https://smartiv.app
: smartiv.app
Chat with our AI-based Smart IV Support
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Bugs issue

Inaccurate IV assessments

Fix: Ensure you are entering the correct Pokémon data. Double-check the Pokémon's level, CP, and other relevant stats before running the IV asses... ⇲

Does not check IVs

Fix: Ensure you are using the latest version of the app. Check for updates in the App Store and install any available updates to ensure you have... ⇲

Does not provide accurate IV information

Fix: Cross-reference the IV results with other IV calculators or resources to verify accuracy. This can help you determine if the issue is with t... ⇲
 
Notifications issue

Notifications require swiping down

Fix: Check your notification settings in the iPhone settings. Go to Settings > Notifications > Smart IV and ensure that notifications are allowed... ⇲

Push notifications not working

Fix: Verify that push notifications are enabled for the app. Go to Settings > Notifications > Smart IV and ensure that 'Allow Notifications' is t... ⇲
 
Privacy issue

Smart IV tracks screen activity

Fix: Review the app's permissions in Settings. Go to Settings > Privacy > Tracking and see if Smart IV is listed. You can disable tracking if you... ⇲
 
Permissions issue

Requires excessive permissions

Fix: Go to Settings > Privacy and review the permissions granted to Smart IV. Disable any permissions that you feel are unnecessary for the app's... ⇲
 
Performance issue

Inconsistent performance

Fix: Clear the app's cache if possible. Some apps allow you to clear cache data, which can improve performance. Check the app settings for this o... ⇲
 
Crashes issue

Randomly stops working

Fix: Check for any available updates for your iPhone's operating system. Go to Settings > General > Software Update and install any updates that... ⇲
 
Gameplay issue

Only allows one Pokémon scan at a time

Fix: Use the app sequentially. If you need to scan multiple Pokémon, complete one scan before starting another to avoid issues with the app's fun... ⇲

No clear assessment provided

Fix: Ensure you are following the correct steps for assessment. Review any available instructions or help sections in the app to ensure you are u... ⇲

Issues with level verification

Fix: Double-check the level input for your Pokémon. Ensure that you are entering the correct level as this can affect the assessment results. O... ⇲
 
UI issue

Confusing user interface

Fix: Take time to explore the app's interface. Familiarize yourself with the layout and features by navigating through the app and testing differ... ⇲
 
Syncing issue

Does not sync Pokémon data

Fix: Check your internet connection. A stable connection is necessary for syncing data. Ensure you are connected to Wi-Fi or have a strong cellul... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
87.5%

Bad experience
9.1%

Neutral
3.4%

~ from our NLP analysis of 696 combined software ratings.

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 Private Data Smart IV collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Smart IV Mega Collector: $1.99 Smart IV Mega Collector Subscription