fix problems on TIDY [iphone]

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—— Run into issues on TIDY ? Get help pending when official support gets back to you!

TIDY for Pros
Info:
company: Tidy Services Inc
: http://help.tidy.com/pros
: www.tidy.com
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Payments issue

High fees for cancellations

Fix: To avoid cancellation fees, cleaners should ensure they have a clear understanding of the job requirements and client expectations before ac... ⇲

Unclear fee structure

Fix: Cleaners should request a detailed breakdown of fees from the platform, which can help clarify how much they will earn per job and what fees... ⇲

Delayed payments

Fix: Cleaners should keep track of their payment schedules and follow up with the platform if payments are delayed beyond the expected timeframe.... ⇲

High customer charges with low cleaner payouts

Fix: Cleaners can advocate for better pay by providing feedback to the platform about their experiences and suggesting a review of the payout str... ⇲

No reimbursement for travel or supplies

Fix: Cleaners should factor in travel and supply costs when setting their rates to ensure they are compensated adequately for these expenses. O... ⇲
 
Glitches issue

TIDY glitches frequently

Fix: Cleaners should ensure that their app is updated to the latest version, as updates often include bug fixes. They can check for updates in th... ⇲
 
Support issue

Lack of customer support

Fix: Cleaners can utilize any available FAQs or help sections within the app to find answers to common issues. This can save time and provide imm... ⇲

Poor communication

Fix: Cleaners should proactively reach out to clients to confirm job details and expectations before starting a job, which can help improve commu... ⇲

Automatic responses from support

Fix: Cleaners should try to provide detailed information about their issues when contacting support, which may help in receiving a more personali... ⇲
 
Settings issue

Jobs assigned without prior notice

Fix: Cleaners can set their availability preferences within the app to limit the number of last-minute job assignments they receive. OR They s... ⇲

Inconsistent scheduling

Fix: Cleaners can create a personal schedule and communicate their availability to clients, which can help establish a more consistent work routi... ⇲

Frequent changes to job assignments

Fix: Cleaners can set clear boundaries regarding their availability and communicate these to clients to minimize last-minute changes. OR They... ⇲
 
Account issue

Unfair treatment of cleaners

Fix: Cleaners should document any instances of unfair treatment and communicate these to the platform through available channels, ensuring their... ⇲

Difficulty in deactivating accounts

Fix: Cleaners should look for account settings within the app that may allow them to deactivate their accounts directly. This is often found in t... ⇲

Racist customer behavior not addressed

Fix: Cleaners should document any incidents of racist behavior and report them through the appropriate channels within the app, ensuring that the... ⇲

Unrealistic job expectations

Fix: Cleaners should clarify job expectations with clients before accepting a job, ensuring that they understand what is required and can meet th... ⇲

Lack of transparency in job details

Fix: Cleaners should request detailed job descriptions from clients before accepting assignments to ensure they have all necessary information.... ⇲

Inability to view job requirements in advance

Fix: Cleaners can ask clients for job requirements upfront before accepting the job, which can help them prepare adequately. OR They should ad... ⇲
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 what users are saying
Bad experience
65.1%

Good experience
27.0%

Neutral
7.9%

~ from our NLP analysis of 63 combined software ratings.

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 Private Data TIDY collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data