fix problems on Kintsugi [iphone]

—— Run into issues on Kintsugi? Get help pending when official support gets back to you!

Kintsugi

Info:

company: Kintsugi Mindful Wellness, Inc.

: https://www.kintsugihealth.com

: www.kintsugihealth.com

Chat with our AI-based Kintsugi Support

🛠️ Common Kintsugi Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Kintsugi freezes while saving an entry

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲

Voice journaling is slow and choppy

Fix: 1. Check your internet connection. A weak connection can cause delays. Switch to Wi-Fi if possible or move closer to your router. 2. Close... ⇲

Bugs issue

Capital letters appear unexpectedly when editing

Fix: 1. Check your keyboard settings. Go to Settings > General > Keyboard and ensure that 'Auto-Capitalization' is set to your preference. 2. Tr... ⇲

Spaces appear before periods

Fix: 1. This may be a formatting issue. When editing, ensure that you are not accidentally hitting the space bar before typing a period. 2. Chec... ⇲

Occasionally claims no past entries exist

Fix: 1. Ensure that you are logged into the correct account associated with your past entries. Log out and log back in to refresh your session.... ⇲

Crashes issue

Kintsugi shuts down when adding/removing tags

Fix: 1. Ensure your app is updated to the latest version. Go to the App Store, search for Kintsugi, and check for updates. 2. Restart your iPhon... ⇲

UI issue

Birthday selection section is unreadable

Fix: 1. Check your device's display settings. Go to Settings > Display & Brightness and adjust the text size and display settings to see if it im... ⇲

Gender selection labeled incorrectly

Fix: 1. Check for any updates to the app that may address this labeling issue. Go to the App Store and update if necessary. 2. If the labeling i... ⇲

Privacy issue

Requires excessive personal information to sign up

Fix: 1. Review the information requested during sign-up and see if any fields are optional. Only fill in the necessary information to create an a... ⇲

Accessibility issue