fix problems on Heymandi [iphone]

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—— Run into issues on Heymandi? Get help pending when official support gets back to you!

Heymandi:New Friends via Words
Info:
company: Heymandi Technology Inc.
: https://www.heymandi.com/product/help-center/
: www.heymandi.com
Chat with our AI-based Heymandi Support
   Hello! How can I assist you?  

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Updates issue

Inability to send messages after update

Fix: 1. Restart the App: Close and reopen the app to refresh its functionality. 2. Check for App Updates: Go to the App Store and check if there... ⇲

Difficult to navigate after updates

Fix: 1. Explore the App: Spend some time exploring the new layout and features. Familiarize yourself with the changes to improve navigation. 2.... ⇲
 
Ads issue

Frequent ads interrupting conversations

Fix: 1. Check for In-App Purchase Options: Look for an option within the app to purchase an ad-free experience. This is often the most effective... ⇲
 
Privacy issue

High presence of minors

Fix: 1. Adjust Privacy Settings: Check if the app has privacy settings that allow you to filter or limit interactions with younger users. 2. Use... ⇲

Anonymity leads to inappropriate behavior

Fix: 1. Use Reporting Features: Familiarize yourself with the reporting features in the app to report any inappropriate behavior you encounter.... ⇲
 
Bugs issue

Users often leave conversations hanging

Fix: 1. Set Expectations: When starting a conversation, set clear expectations about response times to encourage engagement. 2. Follow Up: If a... ⇲

Limited user engagement

Fix: 1. Initiate Conversations: Take the initiative to start conversations with users who seem active. 2. Join Group Activities: Participate in... ⇲
 
Registration issue

OTP verification issues

Fix: 1. Check Network Connection: Ensure you have a stable internet connection to receive OTP messages. 2. Resend OTP: Look for an option to res... ⇲
 
Security issue

Lack of safety for users

Fix: 1. Use Privacy Settings: Review and adjust your privacy settings to limit who can contact you and view your profile. 2. Report and Block: U... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
78.3%

Bad experience
19.7%

Neutral
2.0%

~ from our NLP analysis of 152 combined software ratings.

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weTouch meet your match
LIHKG 討論區

 Private Data Heymandi collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Hey Gold 1 Month: $24.99 Hey Gold 1 Month Subscription
  2. Hey Silver 1 month: $14.99 Hey Silver 1 month subscription
  3. Hey Gold 1 Month: $24.99 Hey Gold 1 Month Subscription
  4. 5 Super Invites: $4.99 Super Invite for 5 pcs
  5. Hey Gold 6 Months: $101.99 Hey Gold 6 Months Subscription
  6. Ad-Free 1 Month: $3.09 Ad-Free 1 Month Subscription
  7. Hey Silver 6 months: $50.99 Hey Silver 6 Months Subscription
  8. Hey Gold 12 Months: $124.99 Hey Gold 12 Months Subscription
  9. Hey Gold 3 Months: $49.99 Hey Gold 3 Months Subscription
  10. 20 Super Invites: $15.49 Super Invite for 20 pcs