—— Run into issues on Bank Of The James? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then t... ⇲
Fix: 1. Check for updates: Ensure that both your iOS and the Bank of the James app are updated to the latest versions. Go to Settings > General >... ⇲
Fix: 1. Check app permissions: Go to Settings > Privacy > App Permissions and ensure that the Bank of the James app has the necessary permissions... ⇲
Fix: 1. Enable 'Remember Me' option: If available, ensure that you select the 'Remember Me' or 'Stay Logged In' option when logging in. This can... ⇲
Fix: 1. Check Face ID settings: Go to Settings > Face ID & Passcode and ensure that Face ID is set up correctly for the Bank of the James app. If... ⇲
Fix: 1. Check Touch ID settings: Go to Settings > Touch ID & Passcode and ensure that Touch ID is enabled for the Bank of the James app. If it’s... ⇲
Fix: 1. Explore app settings: Sometimes, features are hidden in the app settings. Check the app thoroughly to see if there are options you may ha... ⇲
Fix: 1. Check transfer options: Go to the transfer section of the app and look for any settings or options related to recurring transfers. Someti... ⇲
Fix: 1. Check account settings: Ensure that your mortgage account is linked to your app profile. Go to the account settings within the app to ver... ⇲
Fix: 1. Restart your iPhone: After an update, restart your device to ensure all changes take effect properly. 2. Reinstall the app: If the app c... ⇲
Fix: 1. Check your internet connection: Ensure that your device is connected to the internet, either through Wi-Fi or cellular data. A poor conne... ⇲
Fix: 1. Use alternative contact methods: If the app has a chat feature or email support, try those options instead of phone support, which may be... ⇲