fix problems on LNB [iphone]

​

—— Run into issues on LNB? Get help pending when official support gets back to you!

LNB - Mobile
Info:
company: Lyons National Bank
: http://www.bankwithlnb.com/locations
: www.bankwithlnb.com
Chat with our AI-based LNB Support
   Hello! How can I assist you?  

characters left:
 
Search issue

hassle to find credit card statements

Fix: Navigate to the 'Statements' or 'Documents' section of the app. This is typically where you can find your credit card statements. If you can... ⇲
 
Login issue

login issues

Fix: Ensure you are entering the correct username and password. Check for any typos or case sensitivity. If you have forgotten your password, use... ⇲

unable to validate credentials

Fix: Double-check your login credentials for accuracy. Ensure there are no extra spaces or incorrect characters. OR Try logging in from a diff... ⇲

error messages on login

Fix: Take note of the specific error message you receive. This can provide clues on what might be wrong, such as incorrect credentials or account... ⇲

face-id not working

Fix: Check your Face ID settings in your iPhone settings. Ensure that Face ID is enabled for the app under 'Face ID & Passcode'. OR If Face ID... ⇲

locks users out

Fix: If you are locked out, wait for a few minutes and try logging in again. Sometimes, temporary locks are lifted after a short period. OR Re... ⇲
 
Features issue

transfer feature missing

Fix: Check if the transfer feature is available in the app's main menu or under the 'Transfers' section. Sometimes it may be located under a diff... ⇲

no electronic check deposit for commercial accounts

Fix: Verify if your account type supports electronic check deposits. This information can usually be found in the app's help section or on the ba... ⇲

basic functions only

Fix: Explore all sections of the app thoroughly. Sometimes features are not immediately visible and may be located in submenus. OR Check the a... ⇲
 
Network issue

network connectivity issues

Fix: Switch between Wi-Fi and cellular data to see if the issue persists. If using Wi-Fi, try resetting your router. OR Restart your iPhone. T... ⇲

Zelle times out

Fix: Ensure you have a stable internet connection when using Zelle. If the connection is weak, try switching networks. OR Try sending smaller... ⇲
 
Slow issue

slow performance

Fix: Close any other apps running in the background to free up resources. Double-click the home button and swipe up on apps to close them. OR... ⇲
 
UI issue

missing decimal point in mobile deposit

Fix: When entering the amount for the deposit, ensure you are using the correct format. Try entering the amount with a leading zero (e.g., 0.50 f... ⇲
 
Payments issue

inability to pay bills online

Fix: Check if the bill payment feature is available in the app. It may be located under 'Payments' or 'Bill Pay' sections. OR If the feature i... ⇲

no bill payment feature

Fix: Check the app's main menu for a 'Payments' or 'Bill Pay' section. It may be located under a different category. OR If the feature is not... ⇲
 
Account issue

no access to pending charges

Fix: Look for a 'Pending Transactions' or 'Activity' section in the app. This is where pending charges are typically displayed. OR If you cann... ⇲
 
Crashes issue

LNB crashes frequently

Fix: Ensure your iPhone is updated to the latest iOS version, as app compatibility can be affected by outdated software. OR Delete and reinsta... ⇲

logo displays then shuts down

Fix: Force close the app and restart it. If it continues to crash, try restarting your iPhone. OR Check for app updates in the App Store. An u... ⇲
 
Bugs issue

frequent error messages

Fix: Take note of the specific error messages and try to identify patterns. This can help in troubleshooting specific issues. OR Clear the app... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
92.4%

Bad experience
5.4%

Neutral
2.2%

~ from our NLP analysis of 1,172 combined software ratings.

 Switch to these Alternatives:
Reliant Community Credit Union
Finger Lakes FCU Mobile
CNB Mobile Online Banking
GRB Mortgage Express
Five Star Bank Digital Banking
ESL Mobile Banking
Generations Mobile Banking
The Summit FCU
LNB Mobile Banking
ServU Credit Union

 Private Data LNB collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics