fix problems on 國泰世華網路銀行CUBE [iphone]

​

—— Run into issues on 國泰世華網路銀行CUBE? Get help pending when official support gets back to you!

國泰世華網路銀行CUBE
Info:
company: Cathay United Bank
: https://www.cathaybk.com.tw
: www.cathaybk.com.tw
Chat with our AI-based 國泰世華網路銀行CUBE Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Difficult to navigate

Fix: Familiarize yourself with the app by exploring each section slowly. Take notes on where key features are located to create a personal guide... ⇲

Confusing user interface

Fix: Take screenshots of the interface and annotate them to highlight confusing areas. This can help you keep track of where you need assistance... ⇲

Unresponsive buttons

Fix: Restart your iPhone to clear any temporary glitches that may be causing the buttons to be unresponsive. Press and hold the power button unti... ⇲
 
Payments issue

Limited transaction history

Fix: Check if there is an option to download or export transaction history. Look for a settings or options menu within the app that may allow you... ⇲

Lack of basic banking features

Fix: Explore the app thoroughly to ensure you are not missing any features. Sometimes, features are hidden in menus or require specific settings... ⇲

Inability to transfer funds within app

Fix: Verify if there are any restrictions on fund transfers by checking the app's FAQ or help section. Some features may require specific account... ⇲
 
Account issue

Inability to reset password

Fix: Try using the 'Forgot Password' feature on the login screen. Follow the prompts to receive a password reset link via email or SMS. OR If... ⇲
 
Support issue

Poor translation on website

Fix: Use a browser with built-in translation features, such as Google Chrome, which can automatically translate web pages into your preferred lan... ⇲
 
Customization issue

Requires manual data entry

Fix: Look for any options within the app that allow you to import data from other sources, such as bank statements or CSV files, to minimize manu... ⇲
 
Bugs issue

Inconsistent app functionality

Fix: Document the specific functions that are inconsistent and try to identify patterns. This can help you understand when the issues occur and p... ⇲
 
Ads issue

Excessive distractions in app

Fix: Look for settings within the app that allow you to customize notifications or reduce distractions, such as turning off non-essential alerts.... ⇲
 
Compatibility issue

Limited support for international users

Fix: Check if the app has a section for international users or settings that can be adjusted for better usability. This may include currency sett... ⇲
 
Login issue

Face ID activation issues

Fix: Ensure that Face ID is enabled for the app by going to Settings > Face ID & Passcode, and then scrolling down to find the app. Make sure it... ⇲
 
Network issue

Frequent app downtime

Fix: Check the bank's official social media channels or website for any announcements regarding maintenance or downtime, which may explain the is... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
95.0%

Bad experience
3.3%

Neutral
1.7%

~ from our NLP analysis of 1,797 combined software ratings.

 Switch to these Alternatives:
國泰證券
國泰證券 樹精靈
Cathay CUBE Rewards
將來銀行 NEXT BANK
集保e手掌握(集保e存摺/手機存摺)
全支付
Richart
富邦行動銀行(即將下架!!)
DAWHO
聯邦行動銀行

 Private Data 國泰世華網路銀行CUBE collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics