fix problems on DingDing [iphone]

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—— Run into issues on DingDing? Get help pending when official support gets back to you!

DingDing - Make It Happen
Info:
company: DingTalk Technology Co., Ltd.
: https://www.dingtalk.com
Chat with our AI-based DingDing Support
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Glitches issue

glitchy interface

Fix: 1. Update the app: Go to the App Store and check for any available updates for DingDing. Developers often release updates to fix interface g... ⇲
 
Search issue

search feature requires exact match

Fix: 1. Use keywords: Instead of searching for exact phrases, try using keywords related to what you are looking for. This may yield better resul... ⇲
 
Permissions issue

excessive permission requests

Fix: 1. Review permissions: Go to Settings > Privacy and check the permissions granted to DingDing. Disable any permissions that seem unnecessary... ⇲
 
Security issue

requires facial recognition

Fix: 1. Disable facial recognition: Go to Settings > Face ID & Passcode and disable Face ID for DingDing if you prefer not to use it. You can sti... ⇲
 
Battery issue

constant GPS usage

Fix: 1. Adjust location settings: Go to Settings > Privacy > Location Services. Find DingDing and change the setting to 'While Using the App' ins... ⇲

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for DingDing to reduce battery drain. 2. Clo... ⇲

overheating issues

Fix: 1. Close background apps: Double-click the home button (or swipe up) and close any unnecessary apps running in the background to reduce CPU... ⇲
 
Notifications issue

notifications not working

Fix: 1. Check notification settings: Go to Settings > Notifications > DingDing and ensure that notifications are enabled. Adjust the alert style... ⇲
 
Messages issue

messages take long to send

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. If using Wi-Fi, try switching to cellular data or vice vers... ⇲
 
Privacy issue

intrusive data collection

Fix: 1. Review privacy settings: Go to Settings > Privacy and review what data DingDing is collecting. Disable any unnecessary permissions. 2. Li... ⇲

lack of privacy

Fix: 1. Review privacy settings: Go to Settings > Privacy and adjust what data DingDing can access. Limit permissions to only what is necessary f... ⇲
 
Compatibility issue

content in Chinese only

Fix: 1. Check language settings: Go to Settings > General > Language & Region and ensure your preferred language is set. Some apps may follow thi... ⇲
 
Settings issue

limited participant invitations

Fix: 1. Check app settings: Look in DingDing's settings for any options related to participant limits and see if there are ways to increase them.... ⇲
 
Crashes issue

DingDing crashes frequently

Fix: 1. Update the app: Go to the App Store and check for updates for DingDing. Developers often release updates to fix crashes and bugs. 2. Rest... ⇲
 
UI issue

poor user interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring DingDing's features and layout. Sometimes, understanding the app better can... ⇲

no clear feedback mechanism

Fix: 1. Use in-app feedback options: If available, look for any feedback or support options within DingDing to express your concerns or suggestio... ⇲

DingDing is not user-friendly

Fix: 1. Explore tutorials: Look for any tutorials or help sections within DingDing that can guide you through its features and functionalities. 2... ⇲
 
Support issue

difficult to communicate with teachers

Fix: 1. Use direct messaging: If DingDing has a direct messaging feature, use it to communicate with teachers instead of relying on group message... ⇲
 
Gameplay issue

DingDing makes students work during illness

Fix: 1. Set boundaries: Encourage students to communicate their health status to teachers and request extensions or accommodations when unwell. 2... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
90.6%

Good experience
8.9%

Neutral
0.5%

~ from our NLP analysis of 12,957 combined software ratings.

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 Private Data DingDing collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Search History
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. 365VIP Monthly Subscription: $1.99 365VIP Monthly Subscription
  2. 算粒9.9元包（990算粒）: $0.99 算粒是钉钉个人版AI平台的虚拟代币，用于使用平台内部 AI 能力的消耗，含990算粒
  3. 1 year 365VIP: $24.99 1 year 365VIP
  4. 1 month 365VIP: $2.99 1 month 365VIP
  5. 1年个人专业版: $24.99 个人专业场景使用，含个人专业版空间、2T云盘超级会员和90分钟会议限时等权益
  6. 算粒30元包（3000算粒）: $3.99 算粒是钉钉个人版AI平台的虚拟代币，用于使用平台内部 AI 能力的消耗，含3000算粒
  7. 官方专用测试商品-个人购买1（按月订阅）: $3.99 这是描述
  8. 1年团队专业版: $59.99 团队专业版，含团队版空间、8T云盘超级会员和24小时会议限时等权益
  9. 算粒198元包 （19800算粒）: $29.99 算粒是钉钉个人版AI平台的虚拟代币，用于使用平台内部 AI 能力的消耗，含19800算粒
  10. 算粒98元包 （9800算粒）: $14.99 算粒是钉钉个人版AI平台的虚拟代币，用于使用平台内部 AI 能力的消耗，含9800算粒