—— Run into issues on 香港地铁通? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the s... ⇲
Fix: 1. Check your internet connection. If you are on Wi-Fi, try moving closer to the router or resetting the router. If on mobile data, ensure y... ⇲
Fix: 1. Before going offline, open the app and navigate to the routes or maps you need. This may allow the app to cache the necessary data for of... ⇲
Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. Delete... ⇲
Fix: 1. Look for FAQs or help sections within the app or on the app's website that may address your issues. 2. Use social media platforms to reac... ⇲
Fix: 1. Go to Settings > Notifications, find the app, and ensure that notifications are enabled. Check the alert style and sound settings to ensu... ⇲
Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. 2. If your device is not compatib... ⇲
Fix: 1. Familiarize yourself with the app's layout by exploring its features and settings. This may help you navigate more efficiently. 2. Check... ⇲
Fix: 1. Explore the app's settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use the app as in... ⇲
Fix: 1. Reduce the app's background activity by going to Settings > General > Background App Refresh and turning it off for the app. 2. Lower the... ⇲