fix problems on Lilly Pulitzer [iphone]

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—— Run into issues on Lilly Pulitzer? Get help pending when official support gets back to you!

Lilly Pulitzer
Info:
company: Sugartown Worldwide LLC
: https://www.lillypulitzer.com/contact-us/
: www.lillypulitzer.com
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UI issue

Mailed catalog has hard-to-read text

Fix: Use a magnifying glass or a smartphone camera to zoom in on the text for better readability. Alternatively, you can take a picture of the ca... ⇲

Wish list requires excessive scrolling

Fix: Organize your wish list by categories or prioritize items to reduce scrolling. You can also take screenshots of your wish list for quick ref... ⇲

Cannot zoom in on pictures

Fix: Try tapping on the image to see if it opens in a larger view. If not, take a screenshot and zoom in using your photo viewer. OR Check if... ⇲

Repeated phone number entry required during checkout

Fix: Use the autofill feature on your device to save time entering your phone number during checkout. OR Check if the app has a 'Save for futu... ⇲
 
Customization issue

Pocket placement on tights is inconvenient for tennis

Fix: Consider using a small pouch or clip-on pocket that can attach to your tights for better convenience during tennis. This can provide a tempo... ⇲

No long sleeve t-shirts available

Fix: Check back frequently for new arrivals or consider signing up for notifications for when new items are added. OR Look for similar product... ⇲
 
Support issue

Poor customer service

Fix: Document your issues clearly and keep a record of your communications. This can help you articulate your concerns better in future interacti... ⇲
 
Login issue

Sign In feature does not work

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Login process is cumbersome

Fix: Use a password manager to store and autofill your login credentials, making the process quicker. OR Consider using the 'Remember Me' feat... ⇲
 
Updates issue

Lilly Pulitzer prompts for update but no update available

Fix: Check the App Store for any pending updates manually. If none are available, try restarting your device to refresh the app's update status.... ⇲
 
Syncing issue

Out of stock items not updated in real-time

Fix: Regularly refresh the app or website to check for stock updates. You can also set alerts for specific items if the app offers that feature.... ⇲

Wishlist items keep disappearing

Fix: Regularly check your wishlist and take screenshots of items you want to keep track of them. OR If the app allows, try creating a new wish... ⇲
 
Compatibility issue

Lilly Pulitzer not iPad friendly

Fix: Try using the website version on your iPad instead of the app, as it may provide a better experience. OR Adjust the display settings on y... ⇲
 
Account issue

Frequent logouts from account

Fix: Check your app settings to ensure that you are not set to log out after a certain period. If so, adjust those settings. OR Clear the app'... ⇲

Lilly Pulitzer refreshes and logs out during browsing

Fix: Ensure that your device has enough storage space and memory available, as low resources can cause the app to refresh unexpectedly. OR Try... ⇲

Cart not saved after logging in

Fix: Ensure you are logged into your account before adding items to your cart. If the issue continues, try clearing the app's cache. OR Consid... ⇲
 
Payments issue

Checkout process is frustrating and time-consuming

Fix: Prepare your payment and shipping information in advance to streamline the checkout process. Use autofill features if available. OR Try u... ⇲

Items sold out during checkout

Fix: Add items to your cart as soon as you decide to purchase them, and proceed to checkout quickly to avoid stock issues. OR Consider checkin... ⇲

Charged twice for one order

Fix: Check your bank statement to confirm the charges. If you see duplicates, contact your bank to dispute the extra charge. OR Keep a record... ⇲
 
Loading issue

Long wait times during sales

Fix: Plan to shop during off-peak hours when traffic is lower, which may reduce wait times. OR Prepare your cart in advance so you can quickly... ⇲

Favorites do not load

Fix: Try refreshing the app or logging out and back in to see if that resolves the issue. OR Clear the app's cache or reinstall the app to res... ⇲
 
Glitches issue

Glitches with display more button

Fix: Try tapping the button multiple times or refreshing the app to see if it resolves the glitch. OR If the issue persists, consider uninstal... ⇲
 
Messages issue

Difficult to type gift messages in app

Fix: Use a separate note-taking app to draft your message and then copy and paste it into the gift message field. OR Consider using a stylus o... ⇲
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 what users are saying
Good experience
98.0%

Bad experience
1.1%

Neutral
0.9%

~ from our NLP analysis of 24,651 combined software ratings.

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 Private Data Lilly Pulitzer collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Diagnostics