—— Run into issues on El Rinconsito? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the App: Close the app completely by swiping it away from the app switcher. Then, reopen it to see if the glitches persist. 2. C... ⇲
Fix: 1. Refresh Points: Log out of your account in the app and log back in. This can sometimes force the app to refresh your points balance. 2.... ⇲
Fix: 1. Avoid Multitasking: Ensure you are not switching between apps while placing an order, as this can sometimes cause the cart to reset. 2.... ⇲
Fix: 1. Update the App: Ensure you have the latest version of the app installed, as updates often fix bugs and improve performance. 2. Clear App... ⇲
Fix: 1. Monitor Points: Keep a close eye on your points balance and document any discrepancies. 2. Log Out and Log In: Sometimes, logging out an... ⇲
Fix: 1. Evaluate Discounts: Review the terms of the discounts offered to see if they align with the issues faced. 2. Use Web Version: If the app... ⇲
Fix: 1. Check Card Details: Double-check that all card details (number, expiration date, CVV) are entered correctly. 2. Contact Bank: Sometimes,... ⇲
Fix: 1. Check Bank Statement: Review your bank statement to confirm if the charges are indeed double. Sometimes, pending transactions may appear... ⇲
Fix: 1. Use Safari: If the app's interface is too simple, consider using the web version in Safari for a more robust experience. 2. Explore App... ⇲