fix problems on Flytrex [iphone]

—— Run into issues on Flytrex? Get help pending when official support gets back to you!

Flytrex

Info:

company: Flytrex Aviation Ltd

: https://flytrex.com

: flytrex.com

Chat with our AI-based Flytrex Support

🛠️ Common Flytrex Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Drone often fails at landing

Fix: Ensure that the drone's landing area is clear of obstacles and is flat. Check the drone's sensors for any dirt or obstructions that may affe... ⇲

Inconsistent delivery times

Fix: Check the app for real-time updates on your order status. If delivery times are consistently inconsistent, try placing orders during off-pea... ⇲

Settings issue

Limited locations available

Fix: Regularly check the app for updates on service areas, as Flytrex may expand its delivery locations over time. You can also provide feedback... ⇲

Flytrex has no way to cancel an order

Fix: If you need to cancel an order, try contacting customer support through the app or website immediately after placing the order to see if the... ⇲

Weight limits for deliveries

Fix: Check the app for specific weight limits for each delivery option before placing an order. If your order exceeds the limit, consider splitti... ⇲

Lack of order editing options

Fix: If you need to make changes to your order, contact customer support through the app as soon as possible to see if they can assist you with m... ⇲

Notifications issue

No notification if restaurant is out of stock

Fix: Before placing an order, check the restaurant's menu in the app for any indicators of item availability. If you notice an item is frequently... ⇲

Delivery by car instead of drone without prior notice

Fix: Check the app for any notifications or updates regarding your delivery method before placing an order, as this may vary based on location an... ⇲

Glitches issue

Glitches in the app

Fix: Try closing the app completely and restarting it. If the issue persists, uninstall the app and then reinstall it from the App Store to ensur... ⇲

Network issue

Frequent weather-related delivery issues

Fix: Before placing an order, check the weather forecast to ensure conditions are suitable for drone delivery. If the weather is poor, consider p... ⇲

Communication delays during order processing

Fix: If you experience delays, try refreshing the app or checking for updates to see if there are any notifications regarding your order status.... ⇲

UI issue

Inability to scroll on certain app pages

Fix: Try restarting the app or your iPhone to see if that resolves the scrolling issue. Ensure your iPhone's software is up to date as well. OR... ⇲

Bugs issue

Missing items in orders

Fix: Immediately report any missing items through the app's support feature to document the issue and seek a resolution or refund. OR Double-c... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.5%

Bad experience

2.0%

Neutral

0.5%

~ from our NLP analysis of 1,456 combined software ratings.

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Private Data Flytrex collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics