fix problems on Eagle Brook [iphone]

—— Run into issues on Eagle Brook? Get help pending when official support gets back to you!

Eagle Brook

Info:

company: EAGLE BROOK CHURCH OF WHITE BEAR LAKE, MINNESOTA

: https://support.subsplash.com/

: subsplash.com

Chat with our AI-based Eagle Brook Support

🛠️ Common Eagle Brook Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ATV app stopped working

Fix: 1. Restart your Apple TV: Unplug the power cord from your Apple TV, wait for about 10 seconds, and then plug it back in. This can help reset... ⇲

Chromecast connection issues

Fix: 1. Ensure both devices are on the same Wi-Fi network: Check that your phone and Chromecast are connected to the same Wi-Fi network. If not,... ⇲

Audio issue

Audio fails to transfer via Bluetooth

Fix: 1. Check Bluetooth connection: Go to your iPhone's Settings > Bluetooth, and ensure that your Bluetooth device is connected. If not, try rec... ⇲

Cannot listen while screen is locked

Fix: 1. Enable background app refresh: Go to Settings > General > Background App Refresh, and ensure that it is enabled for the Eagle Brook app.... ⇲

Bugs issue

Eagle Brook glitches and bugs

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the Eagle Brook app, and select 'Offload App'. This will clear the cache... ⇲

Loading issue

Audio and video lists fail to load

Fix: 1. Check your internet connection: Ensure that your device is connected to a stable Wi-Fi or cellular network. Try switching between Wi-Fi a... ⇲

Account issue

Eagle Brook not tied to MyEBC account

Fix: 1. Log out and log back in: Open the Eagle Brook app, go to the account settings, log out of your account, and then log back in. This can he... ⇲

UI issue

Website easier to navigate than app

Fix: 1. Use the website on mobile: If the app is difficult to navigate, consider using the mobile version of the Eagle Brook website through your... ⇲

Eagle Brook is just a framed website

Fix: 1. Use the mobile website: If the app is not providing the functionality you need, consider using the mobile version of the Eagle Brook webs... ⇲

Updates issue

Latest update caused app to stop working

Fix: 1. Roll back to a previous version: If you have a backup of your iPhone from before the update, you can restore your device to that backup t... ⇲