fix problems on Hubble Connected [iphone]

—— Run into issues on Hubble Connected ? Get help pending when official support gets back to you!

Hubble Connected for Motorola

Info:

company: Hubble Connected Limited

: http://www.hubbleconnected.support/

: hubbleconnected.com

Chat with our AI-based Hubble Connected Support

🛠️ Common Hubble Connected Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Hubble Connected has no support for daylight savings

Fix: Manually adjust the time settings in the app. Go to the app settings, find the time zone option, and ensure it is set to your current time z... ⇲

Recording times are off by one hour

Fix: Adjust the recording schedule manually in the app settings. Navigate to the recording settings and set the start and end times to reflect th... ⇲

Crashes issue

Hubble Connected crashes frequently

Fix: Clear the app cache to free up memory. Go to your iPhone settings, find the Hubble Connected app, and select 'Clear Cache' if available. If... ⇲

Camera issue

Camera goes offline after about a year

Fix: Check the camera's power source and ensure it is plugged in properly. If it is battery-operated, replace the batteries to see if that resolv... ⇲

Camera shows as offline when it is not

Fix: Restart the camera and the app. Unplug the camera for a few seconds and then plug it back in, and close and reopen the app to refresh the co... ⇲

Camera pan/tilt feature stops working

Fix: Check the camera's physical connections and ensure it is powered on. Sometimes, a loose connection can affect functionality. OR Reset the... ⇲

Requires frequent re-pairing of camera

Fix: Ensure that the camera is within range of your Wi-Fi signal. If it is too far away, it may lose connection and require re-pairing. OR Che... ⇲

Camera temperature readings are incorrect

Fix: Calibrate the camera's temperature sensor if the app provides an option for calibration in the settings. OR Check the camera's placement.... ⇲

Network issue

Live stream often fails

Fix: Check your internet connection. Ensure that your Wi-Fi is stable and has sufficient bandwidth. You can do this by running a speed test on yo... ⇲

Hubble Connected times out after 5 minutes

Fix: Check the app settings for any timeout or sleep mode options. If available, adjust these settings to extend the timeout duration. OR Keep... ⇲

Hubble Connected fails to maintain connection

Fix: Ensure that your Wi-Fi network is stable and that the camera is within range. Consider moving the camera closer to the router if possible.... ⇲

Loading issue

Hubble Connected buffers for long periods

Fix: Lower the video quality settings in the app. Go to the settings menu and select a lower resolution for streaming to reduce buffering times.... ⇲

Notifications issue

Notifications do not always register events

Fix: Check the notification settings in the app. Ensure that notifications are enabled and that the app has permission to send notifications in y... ⇲

Syncing issue

Hubble Connected fails to sync data

Fix: Ensure that you have a stable internet connection. If your Wi-Fi is weak, try moving closer to the router or resetting your network settings... ⇲

Audio issue

Inconsistent sound quality

Fix: Adjust the microphone settings in the app. Go to the audio settings and ensure that the microphone is enabled and set to the appropriate sen... ⇲

Hubble Connected does not record sound events

Fix: Check the app's audio settings to ensure that sound recording is enabled. Go to settings and look for audio options to confirm this. OR R... ⇲

Payments issue

Hubble Connected prompts for paid services unexpectedly

Fix: Review the app's subscription settings. Go to the account settings and check if you are enrolled in any trial or subscription that may be pr... ⇲

Bugs issue

Tracking features delete entries

Fix: Check the app settings for any options related to data retention or history. Ensure that the settings are configured to keep entries for the... ⇲

Slow issue

Hubble Connected is slow to load

Fix: Close other apps running in the background to free up memory. Double-tap the home button and swipe up on apps to close them. OR Delete an... ⇲

Customization issue

Hubble Connected does not allow for target zones to block out areas

Fix: Check the app settings for any options related to motion detection or target zones. If available, configure these settings to block out spec... ⇲