fix problems on SimplePractice Client Portal [iphone]

—— Run into issues on SimplePractice Client Portal? Get help pending when official support gets back to you!

SimplePractice Client Portal

Info:

company: SimplePractice, LLC.

: https://support.simplepracticeclient.com/hc/en-us

: www.simplepractice.com

Chat with our AI-based SimplePractice Client Portal Support

🛠️ Common SimplePractice Client Portal Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SimplePractice Client Portal freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find SimplePractice, and select 'Offload App'. This will remove the app but k... ⇲

Crashes issue

frequent crashes

Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. An... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download necessary documents: Before going offline, ensure you download any important documents or resources you may need. Check if the a... ⇲

Support issue

poor customer support

Fix: 1. Utilize online resources: Check the SimplePractice website for FAQs, user guides, and community forums. These resources can often provide... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > SimplePractice and ensure that notifications are enabled. Adjust the settin... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for any tutorial or h... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go through the app settings to see if there are any customization options available that you may have overlooked. Somet... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for SimplePractice. This can help reduce bat... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum system requirements for the app. If your device is outdated, consider upg... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.5%

Bad experience

1.3%

Neutral

1.2%

~ from our NLP analysis of 9,159 combined software ratings.

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Private Data SimplePractice Client Portal collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics